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Victory Nissan of Dickson - Service Center

Dickson, TN

4.7
67 Reviews

67 Reviews of Victory Nissan of Dickson - Service Center

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February 07, 2025

Service Department people are awesome! Took the time to answer my questions and concerns. Great experience. More

by Goodtoknow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2025

Good service, just disappointed something was missing from our keychain once vehicle was picked up after service. More

by Angela shewmaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chelsea Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2025

The service department folks are wonderful. Worked with me on what service my truck needed and took care of it in a timely manner. Getting service at Victory has always been an easy and pleasan More

by TOESINTHEWATER6062
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2025

Spencer and the technicians always make my experience a breeze. Amazing hospitality from the service department. More

by dedewest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer
Jan 24, 2025 -

Victory Nissan of Dickson responded

Dedewest, we're delighted to hear of excellent visit and that you found our staff to be so supportive during your experience here at Victory Nissan Of Dickson. Thank you for taking the time to let us know how we did. See you next time and have a wonderful week! Ashley Compton OLM/Service Concierge Victory Nissan Dickson

January 21, 2025

Service department staff are friendly and helpful. Oil change and tire rotation and multi point vehicle inspection was completed. Service was done in a timely manner. Spencer greeted me at my vehi More

by tina.barber
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer
Jan 21, 2025 -

Victory Nissan of Dickson responded

Tina.barber, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Victory Nissan Of Dickson. I will also make sure to pass along your kind words and high praise to Spencer about your wonderful experience with him and our Service department. Thank you for taking the time to let us know how we did. See you next time and have a wonderful week! Ashley Compton OLM/Service Concierge Victory Nissan Dickson

January 20, 2025

Fit in for oil change and tire rotation. Out within an hour. They let me take my dog inside instead of waiting in the cold. More

by dgarrison69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Victory Nissan of Dickson responded

Hi Dgarrison69, we are very happy to have provided you with such a positive experience! We love seeing our four legged customers as well! Thank you for taking the time to let us know how we did. See you both next time and have a wonderful week! Ashley Compton OLM/Service Concierge Victory Nissan Dickson

January 19, 2025

They do a good job but this time my appointment was at 2pm, my car finally made it back there at 3pm, and got done at 345pm, I made it there at 140pm it is usually much better, and faster More

by charnocklove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Victory Nissan of Dickson responded

Charnocklove, we really appreciate your feedback! We apologize that you experienced a longer than normal wait time, and sincerely hope that your next visit with us is the top notch service visit that we strive to provide our customers every time. Thank you for taking the time to let us know how we did. See you next time and have a wonderful week! Ashley Compton OLM/Service Concierge Victory Nissan Dickson

January 19, 2025

Excellent service department. We get in and out of there very easily. Spencer is very helpful and knows our vehicle. More

by MARSHA_SHILTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer
Jan 21, 2025 -

Victory Nissan of Dickson responded

Hi Marsha_shilts, we are very happy to have you stop by to see us and that Spencer has provided you with such a positive experience! See you next time and have a wonderful week! Ashley Compton OLM/Service Concierge Victory Nissan Dickson

January 19, 2025

Service department was very courteous and timely. Appt was on time and all expectations were met More

by dhemphill4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Daugherty
4.0
This rating includes all reviews, with more weight given to recent reviews.
Elias Reddon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Victory Nissan of Dickson responded

Hello Dhemphill4, thank you; we appreciate your feedback! We look forward to your next visit! Have a wonderful week! Ashley Compton OLM/Service Concierge Victory Nissan Dickson

January 19, 2025

Trust worthy and very experienced with what they do. They care about the customer and their concerns More

by RANDALL632016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kailey Rector
Jan 21, 2025 -

Victory Nissan of Dickson responded

Randall632016, we're glad you had such a wonderful experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Ashley Compton OLM/Service Concierge Victory Nissan Dickson

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