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Victory Mitsubishi - Service Center

Bronx, NY

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63 Reviews

63 Reviews of Victory Mitsubishi - Service Center

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April 23, 2024

Wonderful seller he answer all my questions, he help me so much, happy with the car and my seller Dashawn who assist me . More

by tiffanycastillo87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dashawn
Apr 23, 2024 -

Victory Mitsubishi responded

Thank you, Tiffany! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Victory Mitsubishi.

November 03, 2023

It was a great experience and Cristhian Trinidad really helped us getting the car we wanted and He did everything possible for the process to run smoothly!! More

by Junior Encarnacion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristhian Trinidad
Nov 05, 2023 -

Victory Mitsubishi responded

It's great to hear that Cristhian was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Victory Mitsubishi!

June 02, 2023

Service is fast and the people very profesional you need to improve the wetting area and the bathroom service litter mess More

by miguel66ms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Gonzales
July 29, 2022

So here is my honest review, they are terrible with keeping customer satisfaction. I've been calling Mitsubishi for 2 weeks and still haven't got any assistance what's so ever. It's like they don't wan More

by Tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stavros Orsaris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bibi Singh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Orsaris, Nicole Gonzales
Aug 02, 2022 -

Victory Mitsubishi responded

Tony, Thank you for bringing this to our attention. We are concerned about your comments and would like to get in touch with you to discuss this matter further. At Victory Mitsubishi, we take customer reviews very seriously. Please contact Bibi Singh at 718-515-4600 ext 9013. We look forward to working together with you to come up with a solution.

June 30, 2020

I was there for more than 8 hours just to replace my front brakes and rotors .... They took about 6 hours just to tell me that was the problem.. More

by lil9pac
Recommend Dealer
No
Employees Worked With
David Ramos
June 27, 2020

The car was worth 18,000 he charged me 32,000. The car have no type of features. Now that I’m trying to trade I can’t More

by SANAYAVILA77
Recommend Dealer
No
Employees Worked With
Robert Wood
Jun 27, 2020 -

Victory Mitsubishi responded

Hi Sanayavila77, Hope all is well and thank you for thereview. Please review your contract sale price verses APR ( interest Rate).With challenge credit lenders are willing to give a loan with high APR so you can rebuild your credit.  If you needassistance please reach out to us @ 718-515-4600 .

June 18, 2020

I was sold a black 2011 hyundai car with a bad steering colume. I brought in to fix. Was told it was. Then after 30 days the noise came back. Steering wheel was jerky and told by the bald young fellow who More

by Arroyo1967
Recommend Dealer
No
Employees Worked With
Stavros Orsaris
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2020

Everytime i go in for service there is something that i am no longer covered for. Never fails! I was told i would be covered for oil changes/regular maintenance, they covered about 5 and then i had to pay More

by Elvys
Recommend Dealer
No
Employees Worked With
Stavros Orsaris
2.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2020

The service was great. They took my car on time. I feel the service was fast and efficient. Even with what going on the service was on point. More

by Kaheem
Recommend Dealer
Yes
Employees Worked With
Reception
March 09, 2020

I had paid for service to my vehicle and the part was unavailable, and ended up after almost two months not being available at all. I then was made to drive back to the service center to get my refund. A More

by savvyprinter
Recommend Dealer
No
Employees Worked With
Diana Delgado
1
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