Victory Mazda San Leandro - Service Center

If I could give this service department 10 stars I would! Excellent customer service and attention to detail. Most importantly, kept me informed throughout, explaining the repairs as well as the timeline fo Excellent customer service and attention to detail. Most importantly, kept me informed throughout, explaining the repairs as well as the timeline for completion. Immediately offered a loaner when it looked like the repairs would be longer than 1-day. More

Professional, On time, Solution focused, Detailed, Keep me informed throughout, Friendly, and Location easy access me informed throughout, Friendly, and Location easy access More

The team at Victory Mazda was fantastic. The recommended repairs saved me over 3k in what I was quoted by another mechanic. I was also told by other repair shops that the part I needed was b The recommended repairs saved me over 3k in what I was quoted by another mechanic. I was also told by other repair shops that the part I needed was back ordered by months and the Victory Mazda team had my car up and running within a week. On top of this they were very transparent and had excellent communication. This is my 3rd Mazda and Victory Mazda has me as a customer for life. More

It's a great dealership and always services my vehicle as needed. Text messages are on time and professional. Thank you Gian and Alex. needed. Text messages are on time and professional. Thank you Gian and Alex. More

I had appointment but waited for 6 minutes while he was talking on the phone. Over all the first oil service was completed in 2 hours as told. talking on the phone. Over all the first oil service was completed in 2 hours as told. More

My car was serviced efficiently and all prices were shown to me up front for approval. Nice work! to me up front for approval. Nice work! More

Everyone at this dealership is incredibly helpful and I would recommend them to anyone needing help with their car. They responded quickly and helped me with not only a minor repair but identified other is would recommend them to anyone needing help with their car. They responded quickly and helped me with not only a minor repair but identified other issues that needed addressing and worked with me to get them fixed at a reasonable price. More

I'm new Victory Mazda and I've experienced nothing but All AROUND GREAT SERVICE! Thx Phay and Alex! All AROUND GREAT SERVICE! Thx Phay and Alex! More

Service is good and friendly but the last 2 service reps I worked with forgot to send a text update and I had to check in with them when I thought the job was finished. At least the work was done in about I worked with forgot to send a text update and I had to check in with them when I thought the job was finished. At least the work was done in about the time they estimated. More

Professional, courteous, customer service focused. Provides detailed explanations on your vehicle including a video for customers to review! Provides detailed explanations on your vehicle including a video for customers to review! More