Victory Mazda San Leandro - Service Center
San Leandro, CA
28 Reviews of Victory Mazda San Leandro - Service Center
Such great customer service here - cannot get over it! We won't be going anywhere else from now on. We brought our car in for routine maintenance and a software recall before the holidays and were bles We won't be going anywhere else from now on. We brought our car in for routine maintenance and a software recall before the holidays and were blessed to work with Judith at the counter. She was incredibly kind, communicative, and went above and beyond for us during the holiday season. Thanks for everything! More
Sal and the finance team were incredible, providing exceptional service from start to finish. They made the entire car-buying process seamless, transparent, and stress-free. Their professionalism, atte exceptional service from start to finish. They made the entire car-buying process seamless, transparent, and stress-free. Their professionalism, attention to detail, and expertise are highly recommended! More
My experience with the service department has been excellent! Customer service is top notch here and I sincerely appreciate all the staff. Highly recommend this location for Mazda service. excellent! Customer service is top notch here and I sincerely appreciate all the staff. Highly recommend this location for Mazda service. More
First time coming to Mazda and this Dealership. Appreciate rep for squeezing me in for quick and simple inspection and car wash appt, however the rep didn’t seem too happy. When stating the service Appreciate rep for squeezing me in for quick and simple inspection and car wash appt, however the rep didn’t seem too happy. When stating the services I would like, the rep asked me “that’s it?”, seemed a little judgemental and expected more. Lacks costumer service. Also asked for a car wash but car did not seem clean at all. Service Reps were a little rude and unfriendly compared to other dealerships I’ve been to. Did not make the effort to explain which part of my inspection failed and he told me to look through the package and tried to send me off until I asked him to go over it. Nice waiting lounge and snacks. I appreciated the female employee (i forgot her name) who works in the relation building/buying used car from costumer dept. She was extremely nice and friendly and made me feel like a valued costumer. More
Judith is an amazing person and made the experience even better. This was my second time coming here for an oil change and tire rotation. The service was thorough, fully inspected, and even video-documente better. This was my second time coming here for an oil change and tire rotation. The service was thorough, fully inspected, and even video-documented. Thank you again for the excellent care! More
They did a great job servicing my car and I would recommend the dealership and service department, especially Alex. He was very professional and provided great service. recommend the dealership and service department, especially Alex. He was very professional and provided great service. More