Victory Mazda San Leandro
San Leandro, CA
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Worst experience ever. Misleading online advertising and hidden costs revealed only at the last minute. The salesperson repeatedly talked over me, pushing aggressively for Misleading online advertising and hidden costs revealed only at the last minute. The salesperson repeatedly talked over me, pushing aggressively for a new car when I was clearly there for a certified pre-owned vehicle. It felt like a caricature of a bad sales experience. I don’t understand how customers can trust this dealership. The building is beautiful—which suggests they are successful—but their practices are disrespectful and manipulative. I chose to leave because I could not see myself doing business with them. More
The service was thorough, quick and great. I enjoyed receiving the inspection video and message noting that my inspection was all green. I enjoyed receiving the inspection video and message noting that my inspection was all green. More
Wasn't expecting to have to replace my tires on this routine service visit. I wished the speed of the service appointment and tire replacement could have been faster! routine service visit. I wished the speed of the service appointment and tire replacement could have been faster! More
My car was damaged by the free car was i picked my car up and once I arrived home I noticed the swirl in my paint and the damage on my front right fender that wasn't there before coming to Mazda I was unable and once I arrived home I noticed the swirl in my paint and the damage on my front right fender that wasn't there before coming to Mazda I was unable to get anyone on tbe phone because they were closing when I picked up my car so I will call on Monday to address the issue. More
Everyone was very kind and helpful. The process was fairly seamless and fast. I would definitely recommend your dealership to others. Thank you Tommy for all your help. Dennis The process was fairly seamless and fast. I would definitely recommend your dealership to others. Thank you Tommy for all your help. Dennis More

