
Victory Mazda San Leandro
San Leandro, CA
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Always greatly welcomed and treated cordially. The staff is very friendly from every department, whenever I go I don't mind waiting around for my car to get serviced because the waiting area has a The staff is very friendly from every department, whenever I go I don't mind waiting around for my car to get serviced because the waiting area has a chill vibe. More
Friendly service, willing to negotiate based on your needs. The sales person Sal was very responsive and helpful. Provided all the information I requested and helped answer my questions. needs. The sales person Sal was very responsive and helpful. Provided all the information I requested and helped answer my questions. More
I bought my new car here because i LOVE the service department. Purchasing a car here was a good experience. No hard sell tactics. Chris Lebel was a pleasure to do business with department. Purchasing a car here was a good experience. No hard sell tactics. Chris Lebel was a pleasure to do business with More
Not a great experience! Communication was not clear, it seemed shady, I approved the change of 4 tires through the link that they sent, after waiting one more hour and only Communication was not clear, it seemed shady, I approved the change of 4 tires through the link that they sent, after waiting one more hour and only one tire was changed! Then they tried to sell me the other for tires! Very unclear and shady communication. They also offered a complementary wash that never happened. I thought that I had a go to Mazda for services and everything else based on my previous experience but clearly don’t! So disappointed! More
Pleased to have a Mazda dealership so close. First visit, had some minor recall work done and it went very smoothly. Setting the appointment was easy (minor snag in that no confirmation e-mail r First visit, had some minor recall work done and it went very smoothly. Setting the appointment was easy (minor snag in that no confirmation e-mail received). Very clean space, friendly staff, efficient, waiting area was great with coffee and snacks. Provided cool video of free inspection, found some minor issues but no pressure for them to fix. In and out sooner than expected. This makes me more likely to do business with them again in the future. One other minor: Offered external car wash and they noted it was complete in the paperwork, but it mostly definitely was not washed. No biggie. More
Ali Elyyan provided us the best service, he works well with his team to provide informations we requested and help us to make great selection on service and additional warranty that will help us in the lo with his team to provide informations we requested and help us to make great selection on service and additional warranty that will help us in the long run. Very friendly and welcoming with great patience. We initially went to Fremont Mazda, we were ask to make purchase before we even test drive the car; pushy and don’t think they care for the customers! I highly recommend Ali Elyyan and his team at Victory Mazda San Leandro, CA. More
Danny was fantastic. He helped me get a car quickly and with unmatched customer experience. The office culture is upbeat and very cool. I like that customers ring the bel He helped me get a car quickly and with unmatched customer experience. The office culture is upbeat and very cool. I like that customers ring the bell when they sign a deal. More