
Victory Mazda San Leandro
San Leandro, CA
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Went in to get an alignment, the vehicle came out worse. the steering wheel is shaking and the car is vibrating. I called the service manager and he told me that I didn't trust the dealership and to take my the steering wheel is shaking and the car is vibrating. I called the service manager and he told me that I didn't trust the dealership and to take my business elsewhere. I've been going to this dealership for 2 years More
Service department is responsive, efficient and pleasant to work with. Happy with the quality level of service and knowledge from Gian. Thanks Gian! to work with. Happy with the quality level of service and knowledge from Gian. Thanks Gian! More
Really appreciated how everyone was helpful and accommodating. From answering the phone call late in the business day, to willing to stay to talk about the car, willing to do a test drive of the ca accommodating. From answering the phone call late in the business day, to willing to stay to talk about the car, willing to do a test drive of the car and so on. On my part I would verbally pass the word to go to your dealership if anyone is interested in a mid size SVU like the one I bought, particularly when there is a referral and loyalty program that you are willing to extend. More
Tommy the sales person is a nightmare, never buy anything from him. Sales manager need to step in to assign another sales person to close the deal. from him. Sales manager need to step in to assign another sales person to close the deal. More
Pushy salespeople. Tried to push every possible (and unnecessary) add on. Tried every sales trick in the playbook. Worst experience I’ve ever had in buying a car. Do yo Tried to push every possible (and unnecessary) add on. Tried every sales trick in the playbook. Worst experience I’ve ever had in buying a car. Do yourself a favor and buy your car somewhere else. I did. Got a better price, and the experience was so much better. More
Such great customer service here - cannot get over it! We won't be going anywhere else from now on. We brought our car in for routine maintenance and a software recall before the holidays and were bles We won't be going anywhere else from now on. We brought our car in for routine maintenance and a software recall before the holidays and were blessed to work with Judith at the counter. She was incredibly kind, communicative, and went above and beyond for us during the holiday season. Thanks for everything! More
Sal and the finance team were incredible, providing exceptional service from start to finish. They made the entire car-buying process seamless, transparent, and stress-free. Their professionalism, atte exceptional service from start to finish. They made the entire car-buying process seamless, transparent, and stress-free. Their professionalism, attention to detail, and expertise are highly recommended! More