Victory Mazda San Leandro

Best service and friendly staff I will recommend this place to my friends and family place to my friends and family More

Jennifer Fallejo was fantastic. She was easy to work with from out of state. When I arrived in CA I was in a rush and she was able to get me from test drive to all paperwork complet She was easy to work with from out of state. When I arrived in CA I was in a rush and she was able to get me from test drive to all paperwork complete in an hour and a half. Highly recommend Jennifer and supporting team-- manager Ali and finance/paperwork guy Ali. More

I miss getting the videos as my car is services, showing the service tech’s inspection. Also, the customer service was not like my former service person, alex, I also did not get a status of my car, future the service tech’s inspection. Also, the customer service was not like my former service person, alex, I also did not get a status of my car, future repairs, etc. also forgot to deduct my coupon. More

Alex in the Service Dept. gets a gold star award. I needed my Blind Spot Monitoring System repaired and the work was done quickly. Great communication with the everyone we cam gets a gold star award. I needed my Blind Spot Monitoring System repaired and the work was done quickly. Great communication with the everyone we came in contact with. I will continue to come to this location for all of my service needs. More

Advisor was friendly and knowledgeable. Service took less time than expected. I will be back. Service took less time than expected. I will be back. More

the service I booked which is regular oil change took more than 4 hours to complete. more than 4 hours to complete. More

Very friendly guy. He understood my personal challenges that led me to seek buying a new car and had personal stories that made me feel he understood me and could tru He understood my personal challenges that led me to seek buying a new car and had personal stories that made me feel he understood me and could truly help me. He made the buying experience very comfortable. More

Advisor was so nice and kind. And she knows what she is doing. I will definitely come back. And she knows what she is doing. I will definitely come back. More

Beyond impressed with Victory Mazda, the Personalized video, the Lyft to come pick me up all examples of the quality service Victory provides video, the Lyft to come pick me up all examples of the quality service Victory provides More

Decent experience, dealership tried to forcibly sell a lot of add-ons. Had to negotiate a lot to get the add-ons removed. Be strong with what you want, get a preapproved loan(don't mention this at first) lot of add-ons. Had to negotiate a lot to get the add-ons removed. Be strong with what you want, get a preapproved loan(don't mention this at first) to negotiate and be ready to question the addons in detail. Having a good understanding of the car you want to buy will be extremely helpful. Go in on a full cup of coffee preferably late in the evening to avoid lengthy negotiation and to avoid mental exhaustion. Alex and Jorge were very nice to work with. Finally came out with a really good APR, and no extra addons so I am happy with the purchase. More