
Victory Mazda San Leandro
San Leandro, CA
Filter Reviews By Type
Showing 381 reviews
Phay is an excellent Service Advisor - Victory Mazda took care of our CX3 oil change and tire rotate quickly and efficiently. The dealership also has a comfortable waiting area with WiFi, coffee, water and s care of our CX3 oil change and tire rotate quickly and efficiently. The dealership also has a comfortable waiting area with WiFi, coffee, water and snacks! More
Fantastic service would be an understatement! !! The entire team makes Victory Mazda San Leandro a victory!!! We went to get our Mazda CX5 serviced and ended up buying a new Mazda CX50 Hybrid! !! The entire team makes Victory Mazda San Leandro a victory!!! We went to get our Mazda CX5 serviced and ended up buying a new Mazda CX50 Hybrid! How good is your team to be able to do that? Especially when we weren't looking for a new car! Starting from Tommy R, we met with Dean K, Tam N, Dave (from SC) and ending with Ali E (who did our contract and loan), it was an experience beyond great and awesome! Everyone was like family!! We felt comfortable, never felt pressured to buy a new car, laughed, and hugged when we said our goodbyes!! Everyone was so helpful!! We learned about negotiation and financing. We even learned some French too!!! ;-) Overall a very, very, very wonderful experience! (Only thing, which is our fault, we wished we could have negotiated a bit better but that's on us not the Victory Mazda Team!) More
The service was good, but I don’t understand why I was advised to replace the brake motor along with the brake pads. Additionally, the technician recommended replacing the rear shock absorber due to a lea advised to replace the brake motor along with the brake pads. Additionally, the technician recommended replacing the rear shock absorber due to a leak. However, another Mazda dealer examined it and confirmed that there was no leak, so they did not recommend a replacement. Also, the pricing here is higher compared to the other dealer. That’s why I chose to have all the services done at the other dealership and only had the oil change done here. More
Thank you Hamdi, your service support and communication was very much appreciated. The videos were particularly helpful, and the whole team at Victory Mazda San Leandro have been great these past 4 years! was very much appreciated. The videos were particularly helpful, and the whole team at Victory Mazda San Leandro have been great these past 4 years! More