Victory Mazda San Leandro

Judith was very helpful, and advocated for me. The mechanic was too hesitant to fix a problem for which there was a recall, which was frustrating, but it got done because of Judith. The mechanic was too hesitant to fix a problem for which there was a recall, which was frustrating, but it got done because of Judith. More

Friendly customer service. The waiting room has coffee maker, water bottles, and snacks. Thee is a free WI-FI. Just one thing, estimate time for finish the work that is not The waiting room has coffee maker, water bottles, and snacks. Thee is a free WI-FI. Just one thing, estimate time for finish the work that is not correct. You should know about lunch time for technicians have a lunch therefore it will be longer than normal time.( 1.5 to 2 hours ) I was waiting for 3-4 hours. More

The service I got was amazing, efficient and professional. They communicate all the cost with me transparently, and definitely not overcharged compared to other body shops or dealers. Highly rec professional. They communicate all the cost with me transparently, and definitely not overcharged compared to other body shops or dealers. Highly recommended! More

The service and professionalism was top notch! My service technician was cool and relaxed. I always will come here. My service technician was cool and relaxed. I always will come here. More

The agent had great communication and was able to get my car back the same day. Thank you Gian. car back the same day. Thank you Gian. More

Judith provided excellent customer service, friendly and on top of everything. Dealership was clean and inviting. on top of everything. Dealership was clean and inviting. More

The dedicated staff is committed to providing the best customer experience while maintaining honesty in all their interactions. customer experience while maintaining honesty in all their interactions. More

I generally only have experience with the service department. They treat me really well. They explain what's needed with my car. I have always had my car returned to me in better condition than prior department. They treat me really well. They explain what's needed with my car. I have always had my car returned to me in better condition than prior. More

Pleasant reps, get me in and out real quick. Quoted a couple of hours but all was done in about an hour. Quoted a couple of hours but all was done in about an hour. More

The whole process was well-organized and fast, plus the manager was very nice. I like the comfortable waiting area. manager was very nice. I like the comfortable waiting area. More