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Victory Lane Ford, Inc. - Service Center

Litchfield, IL

4.7
86 Reviews

86 Reviews of Victory Lane Ford, Inc. - Service Center

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February 07, 2025

Employees are amazing but an oil change is expensive. I paid over a hundred dollars to get the oil changed and a new air filter. More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Wyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2025

Pleasant experience. Dan was very helpful in my dealing and so far I’m satisfied with response to needs and communication between us. Simple and easy. More

by Cartwright Twp
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chirs Loftis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Hogan
January 16, 2025

Job well done, Recommended for all needs, oil change, battery change and tire changes Well worth it More

by TSTOECKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chirs Loftis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordon Saffell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Melchert
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2024

Victory Lane does all the service work on my wife's car and my truck. We never have any problems. Highly recommend using The Quick Lane. More

by RAYJAMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Havron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Mckinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chirs Loftis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordon Saffell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Melchert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Wyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2024

Great service, one of the best Ford dealerships around. Will definitely be back at this location. More

by JHEBEN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Wyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2024

The staff was very prompt, courteous, helpful and efficient. The service tech thoroughly explained the work that had been done. More

by PYUDINSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Mckinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Masen Dilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chirs Loftis
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2024

Everyone at quick lane was friendly and helpful. I think it only took a little over an hour to get the new tires on. Pretty quick and convenient More

by Jreef
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Bill Wyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2024

always very pleased with service. This time the black snow guard under front of car, was handing down when I got home. I'm in Swansea, ,so I went to local shop and had it fixed. More

by judy4595
Recommend Dealer
Yes
Employees Worked With
Bill Wyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2024

I had my oil changed and tires rotated. They mentioned my tires was worn and suggested i need new ones. They then and prented out 3 different options of tires and then they explained them t More

by JBS11307
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chirs Loftis
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

A a a a a a a a a a a a a a a More

by KNUCKLEHEADSTGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Mckinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clint Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Wyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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