Victory Hyundai

The Hyundai service department did not fix the very issue I took it in to have repaired. This was after Victory bought the dealership and moved it to Austinburg. They did not enter our information correctly I took it in to have repaired. This was after Victory bought the dealership and moved it to Austinburg. They did not enter our information correctly into the system. My husband’s middle name was entered instead of his last. They entered his phone number incorrectly. Therefore they could not reach us when the part arrived. When they supposedly fixed it, I had to leave for 5 months with a broken car that I paid to have fixed. Now they will not refund me. They want me to go to another dealer in another state, pay them to fix it and let Victory know what the outcome is. I am saddened that they have destroyed my trust in Hyundai. More

Very polite and knowledgeable about the vehicle I purchased. Emily is great to work with Keep up the good customer service. purchased. Emily is great to work with Keep up the good customer service. More

Close to perfect. There's always room for improvement so I guess I would say, " reduce the paperwork." Otherwise, it was an easy transition from the Sonata to the Tuson There's always room for improvement so I guess I would say, " reduce the paperwork." Otherwise, it was an easy transition from the Sonata to the Tuson. More

Satisfied I was pleasantly satisfied with my experience in purchasing my car from Nassief. Jack Morris showed my husband and I a few models that would fit our n I was pleasantly satisfied with my experience in purchasing my car from Nassief. Jack Morris showed my husband and I a few models that would fit our needs, one of them was the Hyundai Tucson. I did test drive a new Toyota RAV4 as well as the Hyundai, but I liked the way the Hyundai handled better than Toyota’s RAV4. We did run into a few snags during the financing part of the sale, but Sandy Orlando was able to work with us, and for that I am extremely grateful. More

Happy buying my car from Nassief Hyundai Meet my needs and price for purchasing my fourth Hyundai vehicle and glad to be returning to the dealership in Jefferson Ohio Thanks again Mike Z Meet my needs and price for purchasing my fourth Hyundai vehicle and glad to be returning to the dealership in Jefferson Ohio Thanks again Mike Z More

treated like part of the family I have just bought my second car at nassief from Jarrod, He makes sure you understand everything on the car Explains the pricing and breaks it down s I have just bought my second car at nassief from Jarrod, He makes sure you understand everything on the car Explains the pricing and breaks it down so it is easy to understand. The service dept. is the best I have ever dealt with, They have a award winning service dept. with Sandy and Don. More

Hyundai Tucson I had an excellent experience with Jarrod's help I found an awesome ride! Everyone there was very friendly and helpful. I will recommend this place to I had an excellent experience with Jarrod's help I found an awesome ride! Everyone there was very friendly and helpful. I will recommend this place to others. Thank you! More

Satisfied Leasees Jarrod was very attentive to our needs and was upfront in providing details of the deal that was given to us. We appreciate his diligent efforts! Jarrod was very attentive to our needs and was upfront in providing details of the deal that was given to us. We appreciate his diligent efforts! More

Elantra Lease Review Hyundai provided a great deal on my lease. I love my car and you absolutely cannot beat the price or customer service. Other salesmen I met with at ot Hyundai provided a great deal on my lease. I love my car and you absolutely cannot beat the price or customer service. Other salesmen I met with at other dealerships were not nearly as helpful or personable as Jared. More

2018 Santa Fe Joe and Matt were the two salesmen that helped me with putting the deal together and helping me understand the operation of the vehicle's equipment. W Joe and Matt were the two salesmen that helped me with putting the deal together and helping me understand the operation of the vehicle's equipment. When it came to finalizing the deal everyone involved were very professional and completed the task in a timely manner. I will recommend Nassief to anyone who is looking to purchase a vehicle. More