Victory Honda - Service Center

Great Service Professional employees, great service, and knowledge of product...didn't turn me off by trying to "over sell" me. We wait for the monthly special offe Professional employees, great service, and knowledge of product...didn't turn me off by trying to "over sell" me. We wait for the monthly special offers we receive by e-mail, and then decide what is most important service to have done that month. Rob sent a thank you note, nice touch, makes we feel more valued as a customer. More

Service busier Good service but price for rear brakes could be better. The rest of the visit was very good. All employees were tentative and plesent. Ok for my final Good service but price for rear brakes could be better. The rest of the visit was very good. All employees were tentative and plesent. Ok for my final word so I can exit More

Great - Fast - Service I know my vehicle is in good condition because there is nothing they miss! Appreciate getting quick appointments and fast service along with friendly I know my vehicle is in good condition because there is nothing they miss! Appreciate getting quick appointments and fast service along with friendly service personnel. More

excellent Fantastic service and I loved being able to book my appointment online. The service deartment was open early, which was a necessity for me. I am trav Fantastic service and I loved being able to book my appointment online. The service deartment was open early, which was a necessity for me. I am travelling from Georgia so I appreciated the service technician being so thorough. More

friendly and quick My most recent visit to the service department was friendly and quick. I appreciate both of these aspects in addition to the expertise I know the serv My most recent visit to the service department was friendly and quick. I appreciate both of these aspects in addition to the expertise I know the service department has! More

Above the call of duty The service went above the call of duty. The new service director was especially accommodating. The service was timely as scheduled and the car funct The service went above the call of duty. The new service director was especially accommodating. The service was timely as scheduled and the car functioned and looked grand. More

Service department Greeted politely and servicing done promptly and quickly! Service work that was done was reviewed when the work was completed. Good Job! Keep it up! Greeted politely and servicing done promptly and quickly! Service work that was done was reviewed when the work was completed. Good Job! Keep it up! More

While visiting relatives back in Michigan This review is a little late. Back in September we traveled from our home in Woodstock, Maryland to visit relatives "back home" in the Detroit area. This review is a little late. Back in September we traveled from our home in Woodstock, Maryland to visit relatives "back home" in the Detroit area. While passing Monroe on I-75, a small trailer wheel appeared on the road and my wife ran it over, destroying the front passenger tire and damaging the rear passenger tire on our 2013 Odyssey. After getting a tow to Victory Honda, Adam Stanley and his crew assessed and repaired the tires quickly. They drove my wife to her sister's house in Newport while I waited for the repairs. Currently living in the mid-Atlantic region, I expected a large bill. I was surprised at the reasonable cost! Couldn't have been a more satisfied customer! Even got a follow-up thank you postcard. Highly recommend. More

The Service department is excellent! We only had a small window of time to get the car serviced, they worked with us! They delivered the car early! window of time to get the car serviced, they worked with us! They delivered the car early! More

Ken Markham is the best service person I have ever had the pleasure of dealing with! He fit me in to his already full schedule, diagnosed the problem, got me a loaner car to use while he waited for parts the pleasure of dealing with! He fit me in to his already full schedule, diagnosed the problem, got me a loaner car to use while he waited for parts and got my car fixed promptly and properly. He is courteous and explained everything thoroughly. He gave me a quote that actually turned out to be less than what I expected. Thanks Ken! More