Victory Honda - Service Center

Carissa was very helpful in completing my service and had me in and out in a timely manner. Great experience. me in and out in a timely manner. Great experience. More

The style kit was applied well. The protective film on the door handles and trunk sill were applied poorly: the film on the door handles is wrinkled and the film on the trunk sill The protective film on the door handles and trunk sill were applied poorly: the film on the door handles is wrinkled and the film on the trunk sill was either applied over dirt or moisture or applied with dirty hands. The ceramic coat was not buffed out well and the windows were not cleaned where the coating had gotten on the glass during application. More

The dealer was able to schedule my appointment for the day I requested and finished the recall ahead of schedule. Great service department at Victory Honda. day I requested and finished the recall ahead of schedule. Great service department at Victory Honda. More

Carrisa & Scott were both helpful and prepared during my last service appt. Carrisa had the paperwork completed for me ahead of time due to the holiday. last service appt. Carrisa had the paperwork completed for me ahead of time due to the holiday. More

I have leased three of my CRV’s from Victory Honda and have had a good experience time. The last two have been with Mark Deters, who was great. My experiences with the service department have also been ve have had a good experience time. The last two have been with Mark Deters, who was great. My experiences with the service department have also been very good. More

I am not happy. I am a loyal customer who always buys up-scale Hondas. I also purchase the car doc and extended warranty. When my car is being service for a problem I am a loyal customer who always buys up-scale Hondas. I also purchase the car doc and extended warranty. When my car is being service for a problem or a recall and the service will take 2-4 hours, I will need a loner vehicle. I was told because the service was for a recall so Honda will not authorize a loner vehicle. The service/recall took over three hours to complete. I don't think this is good policy and I feel slighted and disrespected. More

Everyone is always knowledgeable about the recall repair. Making the appointment was easy and the repair was completed in the time specified. Making the appointment was easy and the repair was completed in the time specified. More

Scott was very helped, especially in setting up a loaner car for me-while my car was in the shop! car for me-while my car was in the shop! More

We waited 4 and a half hours and didn't even get everything done. They did not offer a loaner. Cost almost $2 thousand dollars for this routine service. They have the wrong phone number and email--h everything done. They did not offer a loaner. Cost almost $2 thousand dollars for this routine service. They have the wrong phone number and email--have been trying for YEARS to get it changed. More

I needed a lot of work done on my Honda Accord. I was informed of all preventative maintenance that I needed. Scott and other service personnel answered all my questions, and the work was complete I was informed of all preventative maintenance that I needed. Scott and other service personnel answered all my questions, and the work was completed in less time than was estimated. More