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Victory Honda - Service Center

Monroe, MI

4.7
68 Reviews

68 Reviews of Victory Honda - Service Center

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December 31, 2024

The dealer was able to schedule my appointment for the day I requested and finished the recall ahead of schedule. Great service department at Victory Honda. More

by ALESSANDRINI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Girl in service dept.
December 30, 2024

Carrisa & Scott were both helpful and prepared during my last service appt. Carrisa had the paperwork completed for me ahead of time due to the holiday. More

by smartie58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrisa May, Scott Yensch
December 30, 2024

I have leased three of my CRV’s from Victory Honda and have had a good experience time. The last two have been with Mark Deters, who was great. My experiences with the service department have also been ve More

by sharonlynn4646
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Deters, Carissa May
December 26, 2024

I am not happy. I am a loyal customer who always buys up-scale Hondas. I also purchase the car doc and extended warranty. When my car is being service for a problem More

by JLKECK6465
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The Employee is not the problem
December 25, 2024

Everyone is always knowledgeable about the recall repair. Making the appointment was easy and the repair was completed in the time specified. More

by mlefevre
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Yensch
December 24, 2024

Scott was very helped, especially in setting up a loaner car for me-while my car was in the shop! More

by bjjgyu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
December 24, 2024

We waited 4 and a half hours and didn't even get everything done. They did not offer a loaner. Cost almost $2 thousand dollars for this routine service. They have the wrong phone number and email--h More

by LINDATIDRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
dont remember
December 21, 2024

I needed a lot of work done on my Honda Accord. I was informed of all preventative maintenance that I needed. Scott and other service personnel answered all my questions, and the work was complete More

by sadylee1
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Scott
December 21, 2024

From making the appointment to the actual appointment, service was first class. Everyone was very nice. More

by SDIONYSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Yensch
December 18, 2024

The people at victory Honda are always very nice and my repairs are always very punctual and timely More

by vtzv37
Recommend Dealer
Yes
Employees Worked With
Mark
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