68 Reviews of Victory Honda - Service Center
The dealer was able to schedule my appointment for the day I requested and finished the recall ahead of schedule. Great service department at Victory Honda. day I requested and finished the recall ahead of schedule. Great service department at Victory Honda. More
Carrisa & Scott were both helpful and prepared during my last service appt. Carrisa had the paperwork completed for me ahead of time due to the holiday. last service appt. Carrisa had the paperwork completed for me ahead of time due to the holiday. More
I have leased three of my CRV’s from Victory Honda and have had a good experience time. The last two have been with Mark Deters, who was great. My experiences with the service department have also been ve have had a good experience time. The last two have been with Mark Deters, who was great. My experiences with the service department have also been very good. More
I am not happy. I am a loyal customer who always buys up-scale Hondas. I also purchase the car doc and extended warranty. When my car is being service for a problem I am a loyal customer who always buys up-scale Hondas. I also purchase the car doc and extended warranty. When my car is being service for a problem or a recall and the service will take 2-4 hours, I will need a loner vehicle. I was told because the service was for a recall so Honda will not authorize a loner vehicle. The service/recall took over three hours to complete. I don't think this is good policy and I feel slighted and disrespected. More
We waited 4 and a half hours and didn't even get everything done. They did not offer a loaner. Cost almost $2 thousand dollars for this routine service. They have the wrong phone number and email--h everything done. They did not offer a loaner. Cost almost $2 thousand dollars for this routine service. They have the wrong phone number and email--have been trying for YEARS to get it changed. More
I needed a lot of work done on my Honda Accord. I was informed of all preventative maintenance that I needed. Scott and other service personnel answered all my questions, and the work was complete I was informed of all preventative maintenance that I needed. Scott and other service personnel answered all my questions, and the work was completed in less time than was estimated. More