Victory Honda - Service Center

It was a pleasure working with Daniel Gaw. Everything went well with the purchase of my new Honda CRV. Danielle offered to help me if I had any questions about the car. Little taken aback, whe Everything went well with the purchase of my new Honda CRV. Danielle offered to help me if I had any questions about the car. Little taken aback, when I was signing the papers to finalize The deal for my car when Gary got upset because I wanted to take a pen. I’m sure many people would enjoy having a pin with Victory Honda name on it to show where you purchased the car otherwise it was a pleasure doing business with victory Honda More

Quick service. Explained everything before and after work was preformed. Very polite and friendly answered all my questions Explained everything before and after work was preformed. Very polite and friendly answered all my questions More

Good staff good friendly people Always clean with good snacks need more service coupons and oil change deals snacks need more service coupons and oil change deals More

Polite very informed bad part not all of my service was done at once so had to wait for service to be completed done at once so had to wait for service to be completed More

helpful and friendly staff. very courteous. I got an oil change and stuff. great service very courteous. I got an oil change and stuff. great service More

Victory Honda in Monroe is always great service. They get you in right away and are always very courteous. I got an oil change and rear dif fluid change and the cost was reasonable. I trust Honda They get you in right away and are always very courteous. I got an oil change and rear dif fluid change and the cost was reasonable. I trust Honda and am pleased with their service. Sue A. Monroe, MI More

friendly honest, caring, trusting, helpful salesmen. Many great choices in Vehicles. Fast friendly service from the service center as well. Many great choices in Vehicles. Fast friendly service from the service center as well. More

staff is always helpful and friendly. Easy to make an appointment, easy to work with, Easy to make an appointment, easy to work with, More

I have an over 20-year relationship with the Victory Honda service department. I can easily say that the managers and personnel have always been great to work with, both in getting my vehicle serviced a Honda service department. I can easily say that the managers and personnel have always been great to work with, both in getting my vehicle serviced and coming thru in a pinch when my vehicle at the time has necessitate my needing a loaner to drive. My latest experience was when the front-right axle broke (I'm close to 300K miles on my 2013). There was no loaner car for me, so I had to get a rental, However, when I returned the rental and went back to the dealership, thinking that my car was ready, it turns out that they had discovered another issue, a leak in the transmission pan. They ordered the part, but this time they did have a loaner for me. This was really critical, because my wife was scheduled for a colonoscopy, and we couldn't be playing "musical cars" in what I was going to be driving for us. I have known Wade, the manager, for some of that time, early in my relationship with Victory Honda and more recently, as he had left for a period of time. Carissa, the customer rep who helped us in our latest visits with the Service Department, is an absolute joy, always helpful and with a beautiful smile on her face. More

Great dealership employees are professional and they go beyond and above. They try to work with you. beyond and above. They try to work with you. More