Victory Honda of Morgan Hill - Service Center
Morgan Hill, CA
84 Reviews of Victory Honda of Morgan Hill - Service Center
The Victory Honda service center is clean with on time service, friendly, and, high quality. The staffs and the Service Advisor, Allan Garcia, are knowledgeable to address my concerns. The Uber service is service, friendly, and, high quality. The staffs and the Service Advisor, Allan Garcia, are knowledgeable to address my concerns. The Uber service is excellent that saves me lot of time and make my day more productive to handle daily routine. More
Overall a good experience. Had to take the vehicle back to fix a repair and they did damage to a panel in the vehicle, but the service rep was kind. Honestly a little surprise Had to take the vehicle back to fix a repair and they did damage to a panel in the vehicle, but the service rep was kind. Honestly a little surprised there was no added discount or something for damaging the car that has a pretty big hole and ugly until the back ordered part can be acquired. I’m in customer service and usually you say sorry and add a discount for the created problem and hassle to have someone needing to come back to rectify an issue. Especially when I paid almost $5k for repair work. More
The friendly staff is efficient in working with each customer. During the wait time, there is a comfortable lounge complete with snacks and beverages. Victory has one of the best service centers in the customer. During the wait time, there is a comfortable lounge complete with snacks and beverages. Victory has one of the best service centers in the area. More
Fantastic service department. No nonsense and very professional. The issue was handled in a timely manner and the communication was on point. No nonsense and very professional. The issue was handled in a timely manner and the communication was on point. More
The services advisor was very efficient. I didn’t have to wait too long (around 10 min) before he sat me down for my appointment. The recall service ( replace the spring in the gear box) was I didn’t have to wait too long (around 10 min) before he sat me down for my appointment. The recall service ( replace the spring in the gear box) was short (2 hours). More
First time at this service center. Everything went smoothly and on-time. Everyone there were polite and helpful. Great customer service! Everything went smoothly and on-time. Everyone there were polite and helpful. Great customer service! More