Victory Honda of Morgan Hill

AVOID THIS PLACE and ESAPECIALLY SAMMY! !! Made appt to see car. took off work fought traffic got there car was gone. Had to wait 45 min turned into hour half. AVoiD SAMMY . He will bait a !! Made appt to see car. took off work fought traffic got there car was gone. Had to wait 45 min turned into hour half. AVoiD SAMMY . He will bait and switch. He plays tricks with naming price and then showing you THEIR low blue book price and "lets meet in the middle" of prices... Then pads the price with all kinds of things.... .....I tried to decide between CX 5 and Rav 4. I put side by side and i test drove many times. He acted like he was giving me a amazing deal. ( I checked later to find it was NOT a deal) He informed me it would be $500 diff. I learned too late that the Online prices are a joke just to get you in... After much time I decided on Rav4. He comes back30 min later and says "whoops its $4,000 difference. He now knew what car I really liked and now the price was raised??! He says he will call corporate to see what he can do. Ugh he comes back with a price and made it look like he took 5k off...and I find out later it was NOT a good price. He in fact moved numbers around to make it LOOK like 5k was taken off....Found many others much less than his price. He also said i had to pay for all of the additions they put on the car even though i said i did NOT want all the additions and to take them off! Floor mats for over $400!! amazon for less than $79 !! So I decided to buy (before I knew what a joke price it was) but drove once more and indicator light say "malfunction" so they tell ME to come in morning to their "service" guys...wait in long line then the guy says Oh no you have to take to Toyota ,so I leave Honda then wait in their service line forever then toyota says take back to Honda they need pay for it , back and forth...I left the car thinking I would get my car in a couple of days... MANY days go by... i hear nothing... did not keep me informed about what was going on. I had to call THEM many times to find info. then finally i talked with Toyota and find out that car had been in an accident! sensors were out of alignment , had to order parts etc etc.. i finally had enough and demanded to cancel the sale... they said ok.. its been 2 weeks and i dont have my money back. I have the "cancelation of contract" but they "forgot" to cut me a check and i should have it any day now.... I am NOT holding my breath!! DO NOT DO BuISNESS with the.... although if you do then work with SAM the sales guy and AVOID Sammy!!!! More

called about an advertised price for a type r civic. same bs other reviewers warn about, that price online is a no go. what a waste of time. "we will match other dealer pricing" ....no you wont. trying to se bs other reviewers warn about, that price online is a no go. what a waste of time. "we will match other dealer pricing" ....no you wont. trying to sell a civic 10k over MSRP what a joke More

Wife went in to look at new 2021 CR-V and have Victory inspect and test drive our trade in 2018 CR-V. Sales person gave quote with trade in that was ridiculous. I had my wife leave. Over the next several inspect and test drive our trade in 2018 CR-V. Sales person gave quote with trade in that was ridiculous. I had my wife leave. Over the next several days Victory emailed back and forth negotiating for the new CR-V. Came to a price with trade that was agreed to twice in email by Victory sales staff (I was specific on details the second time to make sure we were on the same page). We prepared our trade and drove the 40 minutes to the dealership for the appointment they set to sign paperwork (supposed to be ready). Was greeted with salesperson and price $16k higher than the agreed to amount. Price was more than 10k above "suggested retail value" on the CR-V. Simply unbelievable. We now have our new CR-V using trade at a reputable Honda dealership at a final price with our trade in within 2k of the "agreed to" deal we had at Victory Honda in Morgan Hill. Obviously the deal was within reason as agreed to by Sales staff at Victory but they have no honor. If you are looking for honor and respect from a Honda dealership, look elsewhere. Victory Honda in Morgan Hill sales staff have no problem taking the shine off of a great product. I should have stuck with Sam Linder in Salinas as I have purchased there before (several cars). I have always received great service there, I thought Victory would be of the same caliber. Not even close. More