
Victory Honda of Morgan Hill
Morgan Hill, CA
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Very friendly and helpful. Glad I can drop off and pick up the vehicle later. The free coffee is always awesome and the snacks are also appreciated Glad I can drop off and pick up the vehicle later. The free coffee is always awesome and the snacks are also appreciated More
I've never had such good service at a car dealership! Everyone is so nice and made me feel like I was an important customer! Wayne Straley was my service adviso. I hope I always get to deal with him. I Everyone is so nice and made me feel like I was an important customer! Wayne Straley was my service adviso. I hope I always get to deal with him. I loved that my car was ready early :) More
Victory Honda service is really sliding. $260 just to read the OBD code with no digging into what's actually wrong followed by a $6K quote to replace the CATs is crazy. They're charging do $260 just to read the OBD code with no digging into what's actually wrong followed by a $6K quote to replace the CATs is crazy. They're charging double for parts v. what average joes can buy from Honda online. Have to switch service shops. More
I was a little disappointed in the way new tires were offered. First off, there is such a thing as 80k mile tires. My Service Rep did not know that. For the price she offered me on 40k mile tires, I knew offered. First off, there is such a thing as 80k mile tires. My Service Rep did not know that. For the price she offered me on 40k mile tires, I knew i could do much better at Costco. I also needed an alignment, which she asked if i wanted one, and anyone knows you are not supposed to get an alignment on a set of bad tires. But my sales rep appeared to not know that. This is the first time I really felt pushed to purchase something unnecessarily. I agree I needed new tires (which i announced i would buy at Costco) , but certainly not an alignment on a bad set of tires. More