Victory Honda of Morgan Hill
Morgan Hill, CA
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Always a wonderful and personal experience. The staff is always welcoming, knowledgeable, and thorough, when explaining all of the services. It’s like visiting old friends each time, I bring my The staff is always welcoming, knowledgeable, and thorough, when explaining all of the services. It’s like visiting old friends each time, I bring my vehicle in for service. More
Service desk was really nice. They did my timing belt, brakes, door rollers, and oil change. $5k bill. They broke a panel in the back of my van and there's a big hole for month They did my timing belt, brakes, door rollers, and oil change. $5k bill. They broke a panel in the back of my van and there's a big hole for months until they can get the part. Had to bring my van back to adjust the doors they worked on as it was popping, which I figured it was maybe an hour max to do but they kept it over the weekend, so it didn't feel prioritized on a return repair for their work. It would have been nice if they offered some discount or free oil change or something for breaking my paneling and needing me to come back for that and the door issue. Didn't feel like that mattered when it was a big impact losing my family vehicle for three days on a small job. Otherwise friendly. More
Dong, the Service Advisor, was very professional. He also went above and beyond by arranging a ride to and from my home so I could be there to care for my wife, who is in a wheelchair. The service re He also went above and beyond by arranging a ride to and from my home so I could be there to care for my wife, who is in a wheelchair. The service results were excellent, as the Recall was addressed, and a pesky system update was completed. More
Allan was great! Took my car in within a matter of two minutes and took care of all my concerns. Verified what need to be done and advised what will be needed in the Took my car in within a matter of two minutes and took care of all my concerns. Verified what need to be done and advised what will be needed in the future based on my mileage. Took care of my recall that was open since early 2024. More