Victory Honda of Jackson
Jackson, TN
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My husband and I are in the market for a smaller fuel efficient vehicle. A friend suggested that we try Victory Honda. He had recently purchased 2 vehicles from there and recommended the vehicles and tol efficient vehicle. A friend suggested that we try Victory Honda. He had recently purchased 2 vehicles from there and recommended the vehicles and told us that they were great to deal with. Apparently his is a singular experience. We stopped in on a whim this past Saturday to get a better look at the Civic, possibly test drive on and see about what they may cost. We were greeted very nicely by a salesman. He advised us that he was kind of new to the dealership. Even so, he was very courteous and helpful. We told him what we were looking for and he went and got the keys to one that we liked. After the test drive, we both expressed that we like the vehicle, but wanted some different trim items. He was gracious enough to find exactly what I was looking for. We then told him again that we were there to look and to price. At which time, we were taken inside (as it was very cold and windy out) and he started paperwork on getting us a price. We were asked to sign this paperwork, and we expressed once again that were NOT interested in working a deal, but he said that he needed a signature to process the cost information. He returned with another man in tow. This fellow was pleasant. He was the “I am going to be your best friend today. I want to put you in a car, so what can I do to do that” So he began the “lets make a deal” game. He did come up with a deal that my husband and I thought was acceptable, actually. Then he stepped away to make it work and let us talk it over. All the while we had state no less than 5 times that we needed to go home and contemplate this situation and process the information. They just didn’t seem to know how to take NOT TODAY as the answer. Even going so far as to say that today was pretty much our last chance to get such great financing and such a great deal. Next comes in some other fellow, who sits down and has a completely different deal for us. More money down, our trade in, AND higher payments. So we said we needed to go, and he pulls this deal of “You signed this paper and that means there is a deal on the table and if you just wanted prices, I have wasted my time.” He jumps the sales guy and blames this all on him and basically states he is inept. Then tries to sweeten it up for us by apologizing. By this time, I had reached the limit of my patience. We had been at this dealership for more than an hour and had been honest from the start about NOT wanting a deal that day. So, I confronted this arrogant man. I explained that we needed to leave since we had other plans for our day that we needed to attend to. I also explained that I had worked for 3 other car dealers and knew about values and such. At this time, he argued with me and told me my facts were incorrect. Then he tries to befriend us again and we again say we need to leave and that we also needed to talk to some other people before making any deal. He also then says that he knows the friend the recommended the dealership. Gave us details on his deal and then proceeded to try and call him (I am guessing he thought this might help him in the sale). We were done. I was very angry and very much ready to leave. So we thanked the salesman for his help since he was the most kind person and we left. While walking out they all said “so we will see you Monday right?” I told my husband in the car on the way out of parking lot, that I did not foresee us purchasing a peppermint from them let alone a car. Horrible sales tactics. Rude behavior. Condescending a salesman in front of a customer. And you want me to BUY a car from you… I do not think so! More
Mr Jason Nanney. Was very helpful in my selection of my Mr Jason Nanney. Was very helpful in my selection of my new 2010. Honda accord coupe all my questions were answered and I got the price i wanted Mr Jason Nanney. Was very helpful in my selection of my new 2010. Honda accord coupe all my questions were answered and I got the price i wanted too pay. My car was on the showroom floor. All of the staff was very courteus and helpful and I highly recommend victory Honda too all I also love my new accord coupe and the service dep are also first class. These people went out of there way too help me. If you want a fair price by the way they have too make money soo they can be there for you when you return too help you. Victory Honda of Jackson tenn is a first class dealorship run by first class people I will return again when I want to buy another new car. Jeffery L Kennedy. Jeffkennedy63@yahoo.com victory. People make the difference. More
I just purchased a 2010 Honda accord coupe off the I just purchased a 2010 Honda accord coupe off the showroom floor. Wow by far the best car buying experience ever. All my questions answered and pu I just purchased a 2010 Honda accord coupe off the showroom floor. Wow by far the best car buying experience ever. All my questions answered and purchased for the price I wanted and even got 2.9 interest rate. All the people were very helpful from sales to. Service. To parts dept. By far victory Honda of Jackson tn is the best dealorship. I am sooooo very happy and recommend victory to anyone who wants a Honda along with a first class experience. Thank you. Jeff Kennedy. Jeffkennedy63@yahoo.com More
I bought an infiniti g35 sedan from victory and was told i was paying $20,000 for it. I was going to refinance for lower interest rate and called te loan company to find out the purchase price was 24,900. V i was paying $20,000 for it. I was going to refinance for lower interest rate and called te loan company to find out the purchase price was 24,900. Victory Honda lied to me and now i'm stuck with it. If you have had a similar problem with them send me an email at brandon_webb_1983@live.com More
Worst experience of my life. Unscrupulous crooks. Avoid this dealership at all costs. They totally took advantage of my husband. He saw TV ad for free $500 voucher w/a test drive. They were slick . . some this dealership at all costs. They totally took advantage of my husband. He saw TV ad for free $500 voucher w/a test drive. They were slick . . somehow got him to sign all papers - when he told them everything was dependent upon his wife's approval. They lied about everything. Processed the entire deal without any money exchanging hands! I took car back and gave them the keys and walked out . . . while they yelled "you can't do this. . .we will deliver the car to your house". I'm seeing a lawyer tomorrow. STAY AWAY FROM THIS DEALERSHIP. More