Victory Honda of Jackson

Worth Every Mile – Best Honda Dealership in the Nation! I drove over an hour and a half to visit this Honda dealership, and let me tell you — it was worth every single mile. This team is leaps and bound I drove over an hour and a half to visit this Honda dealership, and let me tell you — it was worth every single mile. This team is leaps and bounds better than any dealership I’ve experienced, especially compared to my local options. They’ve truly raised the bar for what car buying and service should look like. On June 20, I brought my vehicle in for an update, tire rotation, oil change, and brake inspection, and the service department had everything professionally completed within TWO HOURS. That level of efficiency and excellence is rare and deeply appreciated. But what really set this place apart was the customer service. The team at the front desk were hands-down some of the most helpful, informed, and genuinely kind people I’ve ever interacted with. They made me feel welcomed, respected, and valued — qualities that are often missing in today's customer experience. If there were a national award for dealership service, this team would be top contenders. Major shoutout to Tyler in Sales — the real MVP — for helping me find and secure my dream car. Tyler was patient, knowledgeable, and sincerely excited for me throughout the entire process. It's rare to meet someone who clearly loves helping others and does so with such integrity and passion. This dealership has been the best I’ve ever worked with. The entire staff genuinely cares about the people they serve, and it shows in every interaction. If you're looking for the gold standard in automotive sales and service, this is the place. They don’t just sell cars — they build trust, loyalty, and lifelong customers. Thank you for redefining excellence. You’ve earned not only my business, but my highest recommendation. More

Took my money, kept my car for 3 days, and gave me more problems than I came in with. The icing on the cake? They wrote, emailed, and asked me to return because my car needed more work (or did they mean problems than I came in with. The icing on the cake? They wrote, emailed, and asked me to return because my car needed more work (or did they mean I needed more working over?!). Don’t go…trust the reviews….don’t…I repeat…DONT TAKE YOUR CAR THERE! It’s sad because some of the people were actually trying to work….this review is asking for names. I don’t want to mention names. But it won’t accept submissions….so disregard the names I pick. However management bears responsibility. More

Service department is not well run. Waiting 2hrs. Before they tell me they just pulled it in. Heard several others in the lobby with the same issues. One person left after Waiting 3 hou Waiting 2hrs. Before they tell me they just pulled it in. Heard several others in the lobby with the same issues. One person left after Waiting 3 hours without getting her vehicle fixed. More

It was an easy experience and the folks at Victory Honda of Jackson Tennessee are very professional people and are great to deal with of Jackson Tennessee are very professional people and are great to deal with More

Body shop did excellent repair on my accord. thank you to all involved.I always have excellent service experience thank you to all involved.I always have excellent service experience More

No way,no way, would I recommend this service department. The right hand does not know what the left hand id doing. I went for the appointment and it was a waist of time and gas. The tech would not put t The right hand does not know what the left hand id doing. I went for the appointment and it was a waist of time and gas. The tech would not put the part on. I wish I had of know before wasting my time. I was told by the service advisor that they could put the part on the vehicle. It seems like the customer needs to speak to the tech since he is over doing the work not the service advisor. Awful experience at this victory Honda in Jackson tn. This review will not let me send this review unless I select yes to recommend this service center. I do not recommend this service center . More

Bought my new 2022 CRV EX-L at Victory Honda in Jackson from Danny and received excellent service. Danny showed me everything about the vehicle and how it works. This is my 4th or more Vehicle that I've b from Danny and received excellent service. Danny showed me everything about the vehicle and how it works. This is my 4th or more Vehicle that I've bought from them and they've been very courteous and helpful. It's like doing business with a family store that cares. More

Awsome experience!! Love love love Deanna sales woman! I love my new car😁 so happy! I would recommend anyone to victory honda of jackson and to deanna matthews she is the best😁👍 love my new car😁 so happy! I would recommend anyone to victory honda of jackson and to deanna matthews she is the best😁👍 More

Easiest car buying experience ever !! Jeff Wardlow is the reason I chose a Honda. I looked at several dealerships and he was the nicest most relatable sales person I have ever delt with. I Jeff Wardlow is the reason I chose a Honda. I looked at several dealerships and he was the nicest most relatable sales person I have ever delt with. I would definitely recommend Victory Honda and Jeff Wardlow to anyone looking for another vehicle !! Thank you! More