Victory Honda of Austinburg
Austinburg, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 109 reviews
Both the manager and salesman were pleasant and professional. They met me were I wanted to be and were fair with no pressure felt. I plan on much future business. professional. They met me were I wanted to be and were fair with no pressure felt. I plan on much future business. More
Professional and timely completion of scheduled service. Especially appreciated the ability to view a video showing the service inspection process. Especially appreciated the ability to view a video showing the service inspection process. More
Claimed water was in the starter of our vehicle and froze which made it unable to turnover. Victory Honda was unable get the starter replaced under our warranty, but wanted to charge $2500 to have it replace which made it unable to turnover. Victory Honda was unable get the starter replaced under our warranty, but wanted to charge $2500 to have it replaced. Was not satisfied with their opinion, took it to Mentor Honda. They took out the starter, opened the starter up and found no water or even signs of water in it. Mentor Honda ended up getting a new starter covered under the Honda care warranty we purchased separately. More
Always a clean, friendly, and professional environment. Coffee and water available. Nice waiting area. Michael found a better deal for me with the coupons I brought with me. Coffee and water available. Nice waiting area. Michael found a better deal for me with the coupons I brought with me. More
All of my service experiences with Victory have been poor. From lug nuts not secure after a tire rotation, catastrophic engine failure not even 50 miles after an oil change, and to top it off they didn' poor. From lug nuts not secure after a tire rotation, catastrophic engine failure not even 50 miles after an oil change, and to top it off they didn't bolt parts down when they replaced the engine. In my opinion I would avoid this dealership for any type of service on your vehicle unless you want headaches and stress More
I've had nothing but issues with my Jeep since I bought it from your dealership in 2023. I don't feel like Victory Honda should be selling vehicles that they can barely work on & they shouldn't have sold m it from your dealership in 2023. I don't feel like Victory Honda should be selling vehicles that they can barely work on & they shouldn't have sold me a vehicle with all the issues it has had from the very beginning! More
Great people talk like they know you all ther lives and take care of car like was there's take care of car like was there's More



