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Victory Ford

Kansas City, KS

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131 Reviews

1800 N 100th Terrace

Kansas City, KS

66012

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Showing 131 reviews

June 06, 2021

Victory Ford only makes Management staff victorious over their customers. Would not honor Ford X Plan because of the shortage I was told they could sale at full msrp so they had no interest in honoring Ford More

by Bugggs
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Bartholomew
May 15, 2021

Never in my life have I dealt with a more unprofessional, arrogant, spiteful, rude, threatening, service manager. No one in the service department communicates anything to others. I called multiple times, s More

by Jferguson032
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service manager
September 15, 2020

Christian was great to work with. We got the truck we wanted at a good price. It was refreshing to deal with a no pressure sales person. More

by don
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian McClure
August 19, 2020

Christian McC. was the salesman. He was very knowledgeable and informative about my new Escape. It was a great buying experience. I would highly recommend Victory Ford as a perfect place to buy More

by Kathy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian McC., Dan Riggs, extended warranty salesman
June 11, 2020

Very good experience buying a new vehicle. Salesman did a great job, not too pushy, and the new car manager and business office were very easy to work with. More

by Swcooksey
Recommend Dealer
Yes
Employees Worked With
Lex, Chris
April 12, 2020

Do not work with him terrible salesman that will try to get you in a car out of your budget. Has no patience at all. More

by J10silver
Recommend Dealer
No
Employees Worked With
Chris
November 10, 2019

Responsive and professional, outstanding! Made the whole process very easy. John thought of everything to help me get my price level. I will be returning for my next purchase. More

by Jim
Recommend Dealer
Yes
Employees Worked With
John Calamari
April 05, 2019

Great service Service department did a great job on recent recall. John Hanna great follow up and was able to answer all questions. thanks a lot John will be seeing More

by Just a review 1 Thats good $
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John, Hanna
March 11, 2019

Wes Larson, team member I sho appreciate Mr. Larson and his willingness to help. A former team member who was also my sales person at the dealership had promised to wash my c More

by ASD41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Larson
November 18, 2018

Huge Mistake Huge mistake was made when we took my Ford Escape in for routine oil change. They forgot to take the old oil out and put 5 quarts of new oil on top o More

by school nickname
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Pointer
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