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Bosak Chrysler Jeep Dodge Ram of Merrillville - Service Center
Merrillville, IN
134 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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134 Reviews of Bosak Chrysler Jeep Dodge Ram of Merrillville - Service Center
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September 17, 2023
Bosak of Merrillville did a great job. The work was performed in a timely manner. The work was performed in a timely manner. More
by stancain
Employees Worked With
August 16, 2023
Service department was very good - courteous and efficient. This was for a routine oil change and tire rotation but was done in a minimal time. efficient. This was for a routine oil change and tire rotation but was done in a minimal time. More
by Bobby
Employees Worked With
May 26, 2023
Service manager and service department fast clean and very pleasant to deal with and went out of their way to find the part needed when another dealership just kept replying part on back order very pleasant to deal with and went out of their way to find the part needed when another dealership just kept replying part on back order More
by jimbanksgafsw
Employees Worked With
May 15, 2023
After voicing my concerns about the safety about some up coming trips. Bosak’s went up and above to take care of this recall in a very timely fashion. coming trips. Bosak’s went up and above to take care of this recall in a very timely fashion. More
by Bert
Employees Worked With
December 16, 2022
Took my brand new jeep with 8400 miles in for service. Brought up the fact me key was working improperly. Originally the service writer was going to get it warranted out but talk to the service manager wh Brought up the fact me key was working improperly. Originally the service writer was going to get it warranted out but talk to the service manager who said it was not broken. I called to talk to the service manager he was rude and completely unprofessional. Mind you I just bought a $43,000 car from them the day before. All he had to do was say they could not duplicate it and that would’ve been fine but the way he handled it was completely out of line. They switched up the service people and it has gone downhill tremendously. I would take your car to any dealership other than this place I would not even recommend this place to put air in your tire. I have now taken my concerns to FCA and the Better Business Bureau More
by Phil
Employees Worked With
April/David
February 25, 2022
Charged me $300 to change a light bulb, not once did the service rep come and explain nor tell me what the price would be prior to install, who does that?? I would never have my car serviced there again. service rep come and explain nor tell me what the price would be prior to install, who does that?? I would never have my car serviced there again. More
by Leyanimom
Employees Worked With
September 15, 2021
I have a white 2018 Ram 2500. I’ve been dealing with Doug, and everybody else in the service department. They are great and get the job done! Doug, and everybody else in the service department. They are great and get the job done! More
by Eric W
Employees Worked With
Doug and everyone in service
June 15, 2021
Been dealing with Doug and service department and I wouldn't trust taking my van any were else. Fast friendly service. They take time to tell you what you should replace and what has to be replaced. Ve wouldn't trust taking my van any were else. Fast friendly service. They take time to tell you what you should replace and what has to be replaced. Very professional and courtesy shop. Will not take van anywhere else. Thank you More
by William Driver
Employees Worked With
Doug
January 02, 2021
The service department is horrible!!! Bought a "CERTIFIED" 17 Dodge Challenger in September. Had it 8 days water pump went out, rear-end needed replaced, axle boot was leaking also radio was shutt "CERTIFIED" 17 Dodge Challenger in September. Had it 8 days water pump went out, rear-end needed replaced, axle boot was leaking also radio was shutting off and on for no reason. So in over the 3 month span we have had it maybe 4 weeks total. Every time it was in the shop we got the run around on it getting fixed and it was there forever. You would think when a customer spends $40,000 on a vehicle you would do everything possible to give them the best service. More
by Nothappy2020
Employees Worked With
