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Bosak Chrysler Jeep Dodge Ram of Merrillville - Service Center
Merrillville, IN
134 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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134 Reviews of Bosak Chrysler Jeep Dodge Ram of Merrillville - Service Center
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October 18, 2024
The customer service was terrible. The prices were outrageous and they wanted to charge me 180 dollars for a diagnosis of rear brake replacement. I asked to speak with a manager. They The prices were outrageous and they wanted to charge me 180 dollars for a diagnosis of rear brake replacement. I asked to speak with a manager. They said manager was NOT in office. I went to pick my car up, and the manager was sitting in his office. Very disrespectful. More
by Millerj101
September 13, 2024
Horrible service manager! ! If you want an accurate review of Bosak Jeep in Merreville’s service department, look at Yelp & Better Business Bureau! They’re not even BBB accred ! If you want an accurate review of Bosak Jeep in Merreville’s service department, look at Yelp & Better Business Bureau! They’re not even BBB accredited! Terrible customer service! They deserve negative zeros! More
by Julie M
Employees Worked With
Mike
May 18, 2024
I have been going to bosak of merrillville for several years now and I feel so safe , confident and appreciate the service thanks to Kimberly A Degoey .Service advisor She always goes the extra mile , com years now and I feel so safe , confident and appreciate the service thanks to Kimberly A Degoey .Service advisor She always goes the extra mile , communicates and follows through to make my visit so pleasing .. 👍👍👍👍👍 thumbs up to Kimberly . More
by Michelle Bonini
Employees Worked With
Kimberly A Degoey
April 21, 2024
My jeep recall was taken care of, and they were very courteous. They made sure there was nothing that I needed while I was in the waiting room. courteous. They made sure there was nothing that I needed while I was in the waiting room. More
by Thepaintedgarden1
Employees Worked With
March 22, 2024
Had some issues with service department, however, manager David took extra steps to make sure that all was made right and I was happy in the end. Due to his extra care I would come back again! David took extra steps to make sure that all was made right and I was happy in the end. Due to his extra care I would come back again! More
by Brenda
Employees Worked With
David, Manager in Service Dept.
February 10, 2024
They diagnosed my check engine light on 2/8/24 and had it repaired by 2/9/24. Only had my vehicle 1 day. I was highly impressed with the promoted service. I would highly recommend to bring your Jeep vehicle repaired by 2/9/24. Only had my vehicle 1 day. I was highly impressed with the promoted service. I would highly recommend to bring your Jeep vehicle in for service at Bozak. More
by Mick
Employees Worked With
December 30, 2023
Graig Griffin was awesome and because of him I had a great experience! My previous experience in the service department was not good & I really didn’t want to come back. Craig changed my mind about th great experience! My previous experience in the service department was not good & I really didn’t want to come back. Craig changed my mind about the level of service I can expect from your dealership moving forward! More
by lturco87
Employees Worked With
Craig Griffin
December 29, 2023
Everyone was friendly and polite love Bosak auto. My technician was very professional My car was serviced quickly My technician was very professional My car was serviced quickly More
by Anna
Employees Worked With
Other Employees :
Mat Reid always takes the time to greet and see if I need anything 5 stars to Mat
October 18, 2023
I received professional service from a kind, understanding person. I received updates and was offered snacks and drinks. Theis visit was long but very necessary and may pleasant by that staff understanding person. I received updates and was offered snacks and drinks. Theis visit was long but very necessary and may pleasant by that staff assigned to me. More
by Lindadavis1234
Employees Worked With
October 07, 2023
Very pleasant and efficient staff. In and out in one hour. Thank you from a new customer. In and out in one hour. Thank you from a new customer. More
by Janet
Employees Worked With
