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195 Reviews of Victory Chevrolet - Service Center
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December 23, 2011
Beware!! I bought a used truck from these crooks. They did service work on it before I bought it. The brake rotors were machined under factory spec range. (huge no-no) The tie rod fell apart 1 week after did service work on it before I bought it. The brake rotors were machined under factory spec range. (huge no-no) The tie rod fell apart 1 week after I bought the truck. I had to pay for the parts. When they aligned it, they left the adjustment bolts loose and damage was done to the steering stabilizer. They couldnt balance the tires right. They could not balance the tires right. I have serious brake problems now and I am left with dealing with problems myself, with no help from them. They suck! Dont trust the service manager farther than I can throw him. Horrible! I have never had this much trouble in my life! More
by Robertsj2676
Employees Worked With
Service dept.
June 25, 2011
I recently went in for the first oil change on my new buick regal, and the customer service was incredible. I was greeted quickly by Don and he was quick, courteous and got me on my way. When I went up buick regal, and the customer service was incredible. I was greeted quickly by Don and he was quick, courteous and got me on my way. When I went up to pay the bill, the secretary was busy on the phone, and the manager Joyce was quick to greet me and ask me how my day was and got me on my way. Overall it was an enjoyable experience! More
by jack1989
Employees Worked With
Don, Joyce
June 24, 2011
I hit a pot-hole on the US23-north entrance ramp; exit 5. I contacted Chris to see if the Milan dealership could get my tire fixed as I did not like the idea of driving another 90 miles on the spare "donut. I contacted Chris to see if the Milan dealership could get my tire fixed as I did not like the idea of driving another 90 miles on the spare "donut." Within five minutes Mark the service manager was calling me to arrange service on my vehicle. Upon arrival at the dealership I was quickly checked in and the tire was being addressed before the computer could print the work order. The service advisor, Mike, was very attentive keeping me posted as to the status of my vehicle as we were awaiting the arrival of the replacement tire (the pot-hole destroyed my original tire). I really appreciate the prompt service. More
by erice000
Employees Worked With
Mike & Mark
June 24, 2011
The service department was great. They were very attentive. My oil was chained, car washed and tires rotated and they did a great job. Very friendly staff, would recommend others to go there. attentive. My oil was chained, car washed and tires rotated and they did a great job. Very friendly staff, would recommend others to go there. More
by cgxallen
Employees Worked With
Service dept.
