Victory Chevrolet - Service Center

To make a long story short, I picked my car up and took it directly to GMC- Cadillac of South Charlotte. What Jack at Chevrolet made seem impossible to do, Cadillac fixed and was able to have my warranty c it directly to GMC- Cadillac of South Charlotte. What Jack at Chevrolet made seem impossible to do, Cadillac fixed and was able to have my warranty company cover it. I will never go to Victory again. I actually called and spoke with a manager immediately after I picked up my car because I felt like I had been taken advantage of and he made me feel worse! More

Great service department. Jack Bordeaux was great he greeted me with A smile and was very knowledgeable. Jack Bordeaux was great he greeted me with A smile and was very knowledgeable. More

Great service and very pleasant and knowledgeable associates.. had my car serviced and everything was done in a timely manner!! They keep me informed on work that needs to be done and I trust them to associates.. had my car serviced and everything was done in a timely manner!! They keep me informed on work that needs to be done and I trust them to do the right thing!! More

I am so frustrated with this service department. I have been dealing with service issues with my Avalanche for over a year. This is my second (2nd) different vehicle that has been in this service de I have been dealing with service issues with my Avalanche for over a year. This is my second (2nd) different vehicle that has been in this service department for over a year. Mr. Terrell provides excellent customer service. The managers, well the can do more and provide more benefits due to as much I have been through. I have been as professional as possible due to the circumstances this service department has put me through. I would give them one star, but Mr Terrell has been excellent. More

VERY GOOD EXPERIANCE. EVERYONE THAT I HAD CONTACT WITH WAS VERY CURTIOUS. I WILL COME BACK. EVERYONE THAT I HAD CONTACT WITH WAS VERY CURTIOUS. I WILL COME BACK. More

A high of Two stars because the recall repair was quick and the waiting area was nice. Should be a one star because the problem I requested to be repaired was not completed and was not checked or confirme and the waiting area was nice. Should be a one star because the problem I requested to be repaired was not completed and was not checked or confirmed before they delivered my vehicle back to me. I am absolutely frustrated that I paid $70,000 for a new vehicle and the radio or the sounds will not work! Automatic Carplay does not work and I continually have to re-boot my system, exit my vehicle, lock it for 10 minutes than unlock it to get my radio to work (sometimes!!!) I should have known this was a problem when it took 2 hours for the Onstar to connect when I was delivered the vehicle. More

This dealership carefully planned a great care service with my car. Thanks Victory for taking care of my automobile. with my car. Thanks Victory for taking care of my automobile. More

Sold me a truck that is horrible. Have had more things wrong with it in 1 week of owning than in 14 years of driving put together. Have had more things wrong with it in 1 week of owning than in 14 years of driving put together. More

They always get my vehicles together and the technicians are always respectful and kind. I appreciate all the staff....always a good experience. are always respectful and kind. I appreciate all the staff....always a good experience. More

Service was fast. Their were several items that were needed to be taken care of. One was missed that should have been part of another service that was performed and pa Their were several items that were needed to be taken care of. One was missed that should have been part of another service that was performed and paid top dollar for. Tech needs to work on making sure all aspects of the service are performed. More