Victory Chevrolet - Service Center
Charlotte, NC
138 Reviews of Victory Chevrolet - Service Center
Do not buy a car from this dealer unless it's physically there on the lot .....!!!!!! I was told it was enroute and would be there in a few days, 2 weeks max..... I finally got my car 3+ months later!!!!!! there on the lot .....!!!!!! I was told it was enroute and would be there in a few days, 2 weeks max..... I finally got my car 3+ months later!!!!!! Never again!! More
All the employees were nice and helpful. My only complaint was how long it took for an oil change and tire rotation. I made an appointment at 8am. I arrived 15 minutes early and my vehicle w My only complaint was how long it took for an oil change and tire rotation. I made an appointment at 8am. I arrived 15 minutes early and my vehicle was taken in right away. It took over to get done. More
Good experience. Fast transaction. Friendly professional people.. Would shop here again. Well run dealership. I would recommend. Fast transaction. Friendly professional people.. Would shop here again. Well run dealership. I would recommend. More
a day ago NEW Huge shoutout to Jack Bordeaux (service advisor), Terrell Massey (Service Tech), and the service team at Victory Chevrolet I recently had a fantastic experience with my repair that exceeded advisor), Terrell Massey (Service Tech), and the service team at Victory Chevrolet I recently had a fantastic experience with my repair that exceeded my expectations in every way. From the moment I walked in, the staff was welcoming and attentive, making me feel valued as a customer. The repair process was impressively timely. I was informed about the estimated completion time upfront, and to my delight, they finished the job even earlier than anticipated. The technicians clearly knew their stuff, and I appreciated how they took the time to explain the repairs needed and the steps they would take. Their expertise was evident, and it instilled confidence that my vehicle was in good hands. Not only was the repair work top-notch, but the pricing was also fair and transparent. There were no surprise costs, which is always a plus in the auto repair world. I highly recommend this service to anyone needing Chevy repairs. Their combination of excellent customer service, quick turnaround, and quality workmanship is hard to beat. I will definitely return for any future needs! More
Very poor customer service. Didn’t honor my service agreement on my transmission warranty or explain to me that they sold me a used truck that had transmission issues and keen a Didn’t honor my service agreement on my transmission warranty or explain to me that they sold me a used truck that had transmission issues and keen about it More