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Victory Chevrolet - Service Center

Charlotte, NC

4.1
176 Reviews

176 Reviews of Victory Chevrolet - Service Center

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August 05, 2024

The service department was very kind to see me unexpectedly and also did a great job with helping me figure out what the problem was and took care of it. I thank you very much. More

by Green Lucrica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The manager over service
August 05, 2024

Professional and courteous. Friendly service representatives. They no me informed about everything I need to know about my vehicle. More

by moorepa1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
August 05, 2024

I received great service from this dealer. I will continue to fulfill my necessary needs and services from Victory Chevy. 3 Cars in, and I am totally satisfied. More

by gregejamison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OGSAN1
June 26, 2024

Highest dealer add on fees I've seen. Lying salesman. Unethical finance department practices. Took delivery of my car when it had an open recall. Neither salesman or sales manager would t More

by Rick
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Hoover
June 25, 2024

Was early for my appointment took my vehicle right in. Was routine maintenance. Was in and out on under 2 hours. More

by PAULALEWIS710
Recommend Dealer
Yes
Employees Worked With
Don't know
June 21, 2024

As far as Shane and the service crew, they were AWESOME as usual; however, Victory Chevrolet as an entity, there is definitely a vibe that is present and it is NOT good, like it was before the change in Ma More

by mrstayharr98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
June 20, 2024

Had an appointment. Dropped my car off. Shane was very nice. Kept me informed. Great service. My accessory upgrade looks great and secure. Same day service. More

by COURTNEY101208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Blanchard, Chris Pimentel, Richard McKean
June 20, 2024

Shane in service was very helpful got my vehicle in for inspection quickly at the minute like he promised More

by gregsteelesr57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
June 20, 2024

Had an appointment for a yearly inspection to renew my tags. It went quickly and smoothly. More

by ZACMASON0722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
June 20, 2024

Had a scheduled appointment at 11:15 for just an oil change that I was waiting for and it took 2 1/2 hours. Asked about it at the 2-hour mark and the service writer checked. Was ready in 30 minutes af More

by DSMITH5756
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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