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Victory Chevrolet - Service Center
Charlotte, NC
137 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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137 Reviews of Victory Chevrolet - Service Center
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May 29, 2024
They communicated well and made the purchasing process very smooth and easy! I would highly recommend purchasing a vehicle through Victory Chevrolet! very smooth and easy! I would highly recommend purchasing a vehicle through Victory Chevrolet! More
by annam.linsz
Verified CustomerEmployees Worked With
Gerry, Doug
April 29, 2024
I will bever take my truck or any other car I own to this dealership service consultant Shane is very unprofessional, went in because my 2020 High Country wouldn't start because of a fuse on top of battery, dealership service consultant Shane is very unprofessional, went in because my 2020 High Country wouldn't start because of a fuse on top of battery, next thing I know I need a water pump, I was told the bearing seized on water pump .... funny thing is my truck never runs hot!?!?!?! So I told Victory don't do anything else to my truck so when I show up to pay for diagnostics, I see that the technician cut my belt on my truck, the belt had no abrasion mark from rubbing (if my water pump was seized) I guess they made sure I would need a water pump before I picked my truck up to take to another dealership to fix, I was told also they turn the engine to see if engine block was seized ..... Just know when going to Victory Chevrolet you are NOT going to be treated with respect Shane really had issues from the start of me dropping my truck off to them for repairs ,,,,Never again Victory Chevrolet and I will let every person I come across that I will never shop here again. More
by oxx727
Employees Worked With
Shane
July 27, 2021
What a joke! Tried for 2 weeks to set an appointment and no luck. Finally got Erica to tell me just to show up because the service manager turned off all the appointments. I showed up for my service and ch no luck. Finally got Erica to tell me just to show up because the service manager turned off all the appointments. I showed up for my service and check engine light and the little man in the office came out with a pissed off attitude and said leave the car and we will get to it when we get to it. I took my vehicle to South Charlotte Chevrolet and they welcomed me right in the same day. Never going back to Victory Chevrolet where the customer never wins. More
by 2020silverado
Employees Worked With
Erica and Service Manager
