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Victory Chevrolet of Smithville

Smithville, MO

2.7
30 Reviews

1105 South, US-169

Smithville, MO

64089

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Showing 30 reviews

November 03, 2023

Took my 2023 Silverado in for free oil change -oil filter was not tight - was leaking oil a lot - had another dealer look at it found oil filter 2 turns loose and bottom of truck oil soaked Victory’s explana More

by ron6655
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron
Nov 09, 2023 -

Victory Chevrolet of Smithville responded

Hello Ron, we strive for 100% satisfaction, and we regret to find out that this was not the case. We would like the opportunity to address your concerns. Please reach out to Jonathan Peace at jpeace@victorykc.com when you have a chance. Thank you, and we look forward to hearing from you.

November 02, 2023

My daughter bought a used car from Victory Smithville recently. Her sales representative Mike was a quality human being and treated her with integrity and honesty. It turned out the car had a mechanical More

by Steve
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike
Nov 09, 2023 -

Victory Chevrolet of Smithville responded

Hi Steve, we are very happy to have provided you with such a positive experience. We sincerely value your business and look forward to your next visit! We hope you have a great day!

August 19, 2023

I never leave reviews, good or bad. I read a few and figured it was a fluke.. I was wrong. The customer service sucked. At the end of the transaction they insisted on adding a $998 “dea More

by Brian Blackburn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Julie Parsley
July 31, 2023

They sold me a car with a fraudulent title. I cannot register it, sell it, or trade it in. You were warned ⚠️ More

by Wes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris Reggie
May 01, 2023

All right absolutely horrible experience there. Stay away. Treated with disrespect the whole way through. More

by Curt
Recommend Dealer
No
Employees Worked With
Jonathan, Aaron
December 15, 2022

All around amazing experience. The buying experience with Marking Daniels and Jason Spiek was fantastic. They were very accommodating and easy to do business with. I purchased More

by james_732
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marking Daniels, Jason, Spiek, John (service adviser, I didn't get his last name)
Dec 15, 2022 -

Victory Chevrolet of Smithville responded

Hi, we are very happy to have provided you with such a positive experience. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 12, 2022

Absolutely amazing experience. Car buying is stressful and these guys made it super easy. Had a little hiccup and they offered to come get me, fixed my car, and put me in a loaner. More

by Tisha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob
Aug 16, 2022 -

Victory Chevrolet of Smithville responded

Hi, we're happy to hear you enjoyed your service at our dealership. Feel free to reach out to us if you need anything. Have a wonderful day.

August 12, 2022

Aaron Foy in service IS AWESOME! Kept me well informed on the status of my vehicle and very professional and not the typical "salesy" type to push services on me. I really appreciate More

by kkyoung5413
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Reggie
Aug 18, 2022 -

Victory Chevrolet of Smithville responded

Hello, thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest and are pleased to hear that you enjoyed your experience!

July 25, 2022

We just purchased a new vehicle and Jason Edwards and Jamal Cole made the entire process smooth and easy for us. Didn’t take long at all. We are happy and home in time for dinner!! Thanks guys!! More

by Missparis854
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Edwards, Jamal Cole
Jul 26, 2022 -

Victory Chevrolet of Smithville responded

Hi, congratulations on your new car. We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional, we can do for you.

June 18, 2022

First time buying a truck at victory Chevrolet in Smithville, MO. Jason Edward's was awesome to work with. Very laid back and easy to talk with. He made this process super easy. Thank you so much Jas More

by Jennwink12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Edwards
Jun 20, 2022 -

Victory Chevrolet of Smithville responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience. Please don't hesitate to reach out to us if there's anything more we can do!