
Victory Chevrolet of Smithville
Smithville, MO
Filter Reviews by Keyword
By Type
Showing 30 reviews
Took my 2023 Silverado in for free oil change -oil filter was not tight - was leaking oil a lot - had another dealer look at it found oil filter 2 turns loose and bottom of truck oil soaked Victory’s explana was not tight - was leaking oil a lot - had another dealer look at it found oil filter 2 turns loose and bottom of truck oil soaked Victory’s explanation is oil filters go bad ? More
My daughter bought a used car from Victory Smithville recently. Her sales representative Mike was a quality human being and treated her with integrity and honesty. It turned out the car had a mechanical recently. Her sales representative Mike was a quality human being and treated her with integrity and honesty. It turned out the car had a mechanical issue. The folks in the repair department immediately loaned her a car and took her car back and fixed it without question. The repair department actually called me directly to apologize for not originally catching the problem before selling the car. The gentleman I spoke to was kind, respectful and appeared to want nothing but our complete satisfaction. Our experience with Victory Smithville has been excellent. I recommend them without hesitation. More
I never leave reviews, good or bad. I read a few and figured it was a fluke.. I was wrong. The customer service sucked. At the end of the transaction they insisted on adding a $998 “dea I read a few and figured it was a fluke.. I was wrong. The customer service sucked. At the end of the transaction they insisted on adding a $998 “dealer fee”. Come to find out, half of it was some add on for tracking stolen vehicles. After driving 3.5 hours to pick up a $32k vehicle, it was obvious it had been wrecked and poorly repaired. THE DOOR WAS A DIFFERENT COLOR SHADE OF PAINT!! The manager and salesperson “couldn’t see it”. I’m colorblind and it’s obvious. Not to mention the melted holes in the dash and bondo that never got blended. I’d be happy to share pictures!! What a JOKE! I’ve never in my life ran across such crooked people. These people should be ashamed. I don’t know how they sleep at night. More
All around amazing experience. The buying experience with Marking Daniels and Jason Spiek was fantastic. They were very accommodating and easy to do business with. I purchased The buying experience with Marking Daniels and Jason Spiek was fantastic. They were very accommodating and easy to do business with. I purchased a used truck...a few weeks later, there were some fairly expensive issues uncovered. Despite me declining the warranty at the time of purchase, they bent over backwards to make it right; I was blown away. The service adviser, John was very easy to work with. I highly recommend doing business with these folks! More
Absolutely amazing experience. Car buying is stressful and these guys made it super easy. Had a little hiccup and they offered to come get me, fixed my car, and put me in a loaner. Car buying is stressful and these guys made it super easy. Had a little hiccup and they offered to come get me, fixed my car, and put me in a loaner. Won’t be going anywhere else to get my vehicles from here out as long as these guys are around. More
Aaron Foy in service IS AWESOME! Kept me well informed on the status of my vehicle and very professional and not the typical "salesy" type to push services on me. I really appreciate Kept me well informed on the status of my vehicle and very professional and not the typical "salesy" type to push services on me. I really appreciate all the help that he offered! Thank you More
We just purchased a new vehicle and Jason Edwards and Jamal Cole made the entire process smooth and easy for us. Didn’t take long at all. We are happy and home in time for dinner!! Thanks guys!! Jamal Cole made the entire process smooth and easy for us. Didn’t take long at all. We are happy and home in time for dinner!! Thanks guys!! More
First time buying a truck at victory Chevrolet in Smithville, MO. Jason Edward's was awesome to work with. Very laid back and easy to talk with. He made this process super easy. Thank you so much Jas Smithville, MO. Jason Edward's was awesome to work with. Very laid back and easy to talk with. He made this process super easy. Thank you so much Jason! More