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Victory Chevrolet of Smithville

Smithville, MO

2.5
29 Reviews

1105 South, US-169

Smithville, MO

64089

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Showing 29 reviews

July 08, 2025

Great people to work with they were super fast and truthful and trustworthy and the made the process feel less stressful More

by oglelandon900
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucas Collin’s
July 07, 2025

Lack of customer care and concern had me sitting in lounge hour past my car was done because no one cared I suppose . On way out door I asked for my receipt then it said I had red flags re alignment . More

by Nsvlc2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Know no names
July 07, 2025

Extremely, caring and friendly. Very knowledgeable and nice to work with. I recommend this facility to my family and friends. More

by Pearl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Peace, Eric Gentry
July 07, 2025

In the past, I have been very pleased with service here however, I must confess today I was less than pleased, in for a simple oil change tire rotation. I had an appointment and it took over an hour and More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gentry
July 04, 2025

Very easy to negotiate a deal, then after a deal was accepted I was assisted in getting my vehicles to their location an 1.5 away.. Good job!! More

by Wuudi65
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason , Kyle, Danny, and the one person I can’t remember his name but he was the deal closer..
March 26, 2025

Friendly staff and super quick last week but didn’t notice the check engine light, so had to bring it back. $200 to diagnose it but would be applied to work done. 2 items were pointed out S needi More

by Les k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carley R
January 23, 2025

I bought a new to me, 2017 Chevy Silverado from this dealership, and also a bumper to bumper warranty to 125,000 miles, with included wheel and tire coverage for "any" defects. Purchase process was fine More

by BLarson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron Foy
April 17, 2024

My 18-year-old son took his chevy malibu to Victory Chevrolet to have it checked out due to a shimmy that would happen when he reached 60mph. Within 15 minutes of dropping, it off they called and told More

by tiffershoffman
Recommend Dealer
No
Employees Worked With
N/A
Apr 18, 2024 -

Victory Chevrolet of Smithville responded

Hello there, we regret to hear that your experience with us was not a more positive one. We would like an opportunity to restore your confidence in our services. Please reach out to Jonathan Peace at jpeace@victorykc.com and we will work towards resolution!

March 20, 2024

So I'll start this by being honest my credit isn't the best, so for that I do have fault in. ALSO, the sales man that helped us has no fault in this, he was really good! So my husband and I were lookin More

by Kkresge
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Cami, Julie
Mar 20, 2024 -

Victory Chevrolet of Smithville responded

Hi, we regret to hear that you had this experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to Jonathan Peace at jpeace@victorykc.com. We look forward to hearing from you.

Mar 20, 2024 -

Kkresge responded

We tried to, he offered us $20 for our inconvenience that him and his company caused. So again, people, do not come here!

November 03, 2023

Took my 2023 Silverado in for free oil change -oil filter was not tight - was leaking oil a lot - had another dealer look at it found oil filter 2 turns loose and bottom of truck oil soaked Victory’s explana More

by ron6655
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron
Nov 09, 2023 -

Victory Chevrolet of Smithville responded

Hello Ron, we strive for 100% satisfaction, and we regret to find out that this was not the case. We would like the opportunity to address your concerns. Please reach out to Jonathan Peace at jpeace@victorykc.com when you have a chance. Thank you, and we look forward to hearing from you.

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