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Victory Chevrolet
Milan, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 412 reviews
Beware!! I bought a used truck from these crooks. They did service work on it before I bought it. The brake rotors were machined under factory spec range. (huge no-no) The tie rod fell apart 1 week after did service work on it before I bought it. The brake rotors were machined under factory spec range. (huge no-no) The tie rod fell apart 1 week after I bought the truck. I had to pay for the parts. When they aligned it, they left the adjustment bolts loose and damage was done to the steering stabilizer. They couldnt balance the tires right. They could not balance the tires right. I have serious brake problems now and I am left with dealing with problems myself, with no help from them. They suck! Dont trust the service manager farther than I can throw him. Horrible! I have never had this much trouble in my life! More
truck I purchased was all that the sales staff stated so they were/are truthful and I would have no reservations recommending them to someone else. they were/are truthful and I would have no reservations recommending them to someone else. More
Very good experience - we are satisfied customers - although if had gone down the $300 we asked or at least counteroffered would have made us loyal customers. although if had gone down the $300 we asked or at least counteroffered would have made us loyal customers. More
We had contacted several other dealerships looking for a Red 2011 Equinox and they all told us there were none available. We contacted Craig Viers and he didn't give up until he had found us one! Very pl Red 2011 Equinox and they all told us there were none available. We contacted Craig Viers and he didn't give up until he had found us one! Very pleased with both him and the dealership. Very professional, gave us what we wanted for our trade in, overall great experience! More
My experience was exceptional. Craig is a fantastic salesman, and I couldn't be any more pleased with my Chevy Cobalt. I will absolutely keep his business cards handy and give them to the next person I salesman, and I couldn't be any more pleased with my Chevy Cobalt. I will absolutely keep his business cards handy and give them to the next person I know that is in the car hunt. Fantastic service, and great cars! More
If you are looking for an enthusiastic, very knowlegable sales person be sure to look for Alan Johnson. He took the time to show us several different models and he explained the pros and cons of each. It sales person be sure to look for Alan Johnson. He took the time to show us several different models and he explained the pros and cons of each. It is obvious he likes cars and enjoys his job. He made the buying experience as pleasant as possible. He has since followed up by phone to make sure that we a satisfied with the new car. I will recommend Alan and Randy Wise Milan to anyone looking for a vehicle. More
Upside -- Josh was very helpful and very knowledgeable about the product we were looking at. We told him what we were looking for and he steered us in the right direction. He and the sales manager worke about the product we were looking at. We told him what we were looking for and he steered us in the right direction. He and the sales manager worked hard in the give and take to come up with the bottom line that we were happy with. Tony (?) in financing knows his products well and did his best to work with us on the type of coverage we might need as "extras". All in all after the deal was done, we are pretty happy. but Downside --After just spending $40,000 on a vehicle, I was a bit surprised we didn't get a bucket labeled as a "new customer car care kit" especially after asked Tony (?) about it as we were leaving..... The second key was not available and it will have to be picked up at a later date after it is found..... The oil change sticker on the windshield said the vehicle was due for a change at 3,000 miles and the vehicle currently had 5,292 on it. I called Josh and he said that it had just had an oil change before it went into the showroom but the sticker had not been changed and that he would get a new sticker for it. More
I recently went in for the first oil change on my new buick regal, and the customer service was incredible. I was greeted quickly by Don and he was quick, courteous and got me on my way. When I went up buick regal, and the customer service was incredible. I was greeted quickly by Don and he was quick, courteous and got me on my way. When I went up to pay the bill, the secretary was busy on the phone, and the manager Joyce was quick to greet me and ask me how my day was and got me on my way. Overall it was an enjoyable experience! More
I hit a pot-hole on the US23-north entrance ramp; exit 5. I contacted Chris to see if the Milan dealership could get my tire fixed as I did not like the idea of driving another 90 miles on the spare "donut. I contacted Chris to see if the Milan dealership could get my tire fixed as I did not like the idea of driving another 90 miles on the spare "donut." Within five minutes Mark the service manager was calling me to arrange service on my vehicle. Upon arrival at the dealership I was quickly checked in and the tire was being addressed before the computer could print the work order. The service advisor, Mike, was very attentive keeping me posted as to the status of my vehicle as we were awaiting the arrival of the replacement tire (the pot-hole destroyed my original tire). I really appreciate the prompt service. More
The service department was great. They were very attentive. My oil was chained, car washed and tires rotated and they did a great job. Very friendly staff, would recommend others to go there. attentive. My oil was chained, car washed and tires rotated and they did a great job. Very friendly staff, would recommend others to go there. More