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Victory Chevrolet

Milan, MI

4.7
397 Reviews
We know you have plenty of options when it comes to buying a car in the Milan area, but when you’re looking for a Chevrolet dealership with a proven track record of delivering quality Chevrolet vehicles and dependable, friendly service to all of its customers, rely on Victory Chevrolet. At our Chevrolet dealership, we put community before everything else, and we’ve followed through on that commitment by building a dealership culture that is friendly, approachable, and ready to give back to the people we serve in communities like Canton, Ann Arbor, Brighton, Toledo, OH & Saline.
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1250 Dexter St

Milan, MI

48160

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Showing 397 reviews

March 07, 2012

Craig was very helpful with me throughout the vehicle shopping process. He answered my questions patiently, showed vehicles that were in my budget range, and had insightful thoughts and ideas about what More

by 5410tony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Viers
March 05, 2012

i am satisfied with the overall service that i recieved from the entire staff. i have referred all of my family, friends, and co-workers to randy wise and kevin More

by edj117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
kevin
February 07, 2012

I purchased a 2012 GMC Sierra Denali with the Duramax ($60,000). They received it from there GMC store. Jackson was good to deal with, he got me what I wanted, but when it came down to the paperwork. More

by jasoncaddy321
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jackson, Joanne
Feb 07, 2012 -

Victory Chevrolet responded

My Dealership participates in the DealerRater Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience. That is very disappointing to us. I would like to apologize for the mishap with the spelling of your name. We take customer information seriously and I assure you that this matter has been addressed.

January 18, 2012

If I could describe Randy Wise Chevrolet Buick in only one word, I think it would be awesome! I thought my experience there was great. I was surprised that I wasn't pressured by Chris to get me to come in More

by Chrite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.C., Jackson Kritlow and Chris White
January 18, 2012

I recently went in for an oil change, and the customer service was incredible. I was greeted quickly by Don and he was quick, courteous and got me on my way. When I went up to pay the bill, Amy greated me More

by sue1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy, Don
December 23, 2011

Beware!! I bought a used truck from these crooks. They did service work on it before I bought it. The brake rotors were machined under factory spec range. (huge no-no) The tie rod fell apart 1 week after More

by Robertsj2676
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept.
Dec 23, 2011 -

Victory Chevrolet responded

Hello Robertsj2676, ◦Randy Wise Chevrolet Buick participates in, the DealerRater Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. If there was still concern after the service department installed your pre-purchased parts, we should have been notified about your concerns and been given the opportunity to rectify the situation. Randy Wise Chevrolet Buick makes all constructive efforts to remain loyal to our customers, one way of doing this before all purchases are final there are many warranty options available to the buyer. We strongly recommend the use of these programs not only to protect the dealership but for the utmost concern of the customer. My Regards, JC Business Development Manager Randy Wise Chevrolet Buick jcramer@randywiseauto.com Address: 1250 Dexter xx. Milan MI48160

September 29, 2011

truck I purchased was all that the sales staff stated so they were/are truthful and I would have no reservations recommending them to someone else. More

by Yoswen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Porritt
August 13, 2011

Very good experience - we are satisfied customers - although if had gone down the $300 we asked or at least counteroffered would have made us loyal customers. More

by Arquennes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff and JC, Jamie (J.C.) Cramer
July 23, 2011

We had contacted several other dealerships looking for a Red 2011 Equinox and they all told us there were none available. We contacted Craig Viers and he didn't give up until he had found us one! Very pl More

by Lorineum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Viers, Craig Viers
July 23, 2011

My experience was exceptional. Craig is a fantastic salesman, and I couldn't be any more pleased with my Chevy Cobalt. I will absolutely keep his business cards handy and give them to the next person I More

by ahumphrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Viers, Craig Viers