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Victory Chevrolet
Milan, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Used car Bought used car, drove twice in one week period. Dealership said they could not fix all of a sudden I find myself leasing a Cruze with over 6000 in th Bought used car, drove twice in one week period. Dealership said they could not fix all of a sudden I find myself leasing a Cruze with over 6000 in the negative. Went to 3 other dealers on following my rushed pushed decision. Horrified on how I was treated. Please do not buy used vehicles from this dealership. As I look back I'm sure it was known car was bad. This dealership is all about money and how much they can steal from you. More
Outstanding! I was in the market for a "new" car. My brother-in-law always does business with the dealership so he came with me. I was impressed with the young m I was in the market for a "new" car. My brother-in-law always does business with the dealership so he came with me. I was impressed with the young man who met us on the parking lot. We told him we were looking for a specific salesman. He took the time to take us on a test drive, to discuss the particulars of what I wanted and when I wanted it, expedited the paperwork, got me the monthly payment I asked for including the referral fee, and handed the paperwork to the salesman we asked for in the beginning. I was quite impressed with his tenacity and team spirit. More
Great Service. Really helpful. Got everything done in good time. Worked like they said it would. Kept me informed of what was going on. Good coffee while I waited. Really helpful. Got everything done in good time. Worked like they said it would. Kept me informed of what was going on. Good coffee while I waited. More
Excellent Exceptional service and treated with respect and courtesy. Very pleased with this dealership.will be returning in future for any needed service. Alwa Exceptional service and treated with respect and courtesy. Very pleased with this dealership.will be returning in future for any needed service. Always greeted with a friendly smile. More
Chevrolet Colorado brought in from a different dealership The truck arrived with accessories to be added to it. The management went the extra mile to make sure that I was happy with my purchase. The truck arrived with accessories to be added to it. The management went the extra mile to make sure that I was happy with my purchase. More
Maryanne we love our new car thanks again ! You are the best at what you do. I don't think anyone could have helped us any other way. we love our new car thanks again ! You are the best at what you do. I don't think anyone could have helped us any other way. More
This dealer has unscrupulous selling practices. I purchased a vehicle from this dealership that I knew had had some previous damage. The car functioned well and this appeared to be a reputable dealer purchased a vehicle from this dealership that I knew had had some previous damage. The car functioned well and this appeared to be a reputable dealer so I decided to go ahead and purchase the vehicle. When I returned to buy the car the person that I had been working with was no longer there. The replacement, Doug, that the dealership provided to finish the paperwork was rude and condescending. After 5 minutes with he I was about to walk out of the door until the manager come over to finish the rest of the paperwork. He seemed nice enough. I purchased the car and then days later begin having issues with the air conditioning. I attempted to contact the dealer since it had only been a couple of days and was basically told that it was my problem. I found another Ford dealer to repair the issue. While the car was in the shop I was told that the vehicle had been repaired with parts that were not designed for this vehicle and that the dealership had basically committed fraud in telling me that it had. This voided the warranty that I had purchased and left me holding the bill. I have purchased used cars before in this area and have only gone to reputable dealers because I hope to be able to expect a certain level of quality. This is by far the worst experience that I have ever had and I would not recommend this dealership to anyone. More
Called Carrie Watts at this dealer to see if they would match the price I received on a silver Sonic at a dealer in Bowling Green, OH. The first response was no. A few day's later Alan Johnson called me ba match the price I received on a silver Sonic at a dealer in Bowling Green, OH. The first response was no. A few day's later Alan Johnson called me back and said they would meet or beat the price and match the other dealers offer of $1000 on my trade in. I set up an appointment for 11:00 on Friday, August 16th. I drove 70 miles to the dealer and arrived about 10:50. My husband and I sat down with Carrie to discuss the new car. She started out the conversation with asking me if I had driven a Sonic before. When we proceeded to appraising my vehicle, she came up with only $674. I had to argue with her that she told me on the phone that they would match the $1000 offer from Ohio. Eventually they agreed to the $1000. She then told me that the car I came to see wasn't even in the lot, it was in Flint which was an hour away and they would have needed a deposit first before the car would be driven down. Probably the reason why she asked me if I had ever driven a Sonic before! I said "do you expect me to buy a car without even seeing it"? She had no response. At no point in our conversations prior to my appointment did Carrie inform me of the cars whereabouts. I decided to continue on with getting an out-the-door price and give them an opportunity to get the car there. They ended up being about $700 over my Ohio offer. So in conclusion, I had to fight to get the trade-in value they promised me, they lied about matching the out-the-door price, and I drove 140 miles to see a car that wasn't even in the lot. I asked to see the manager (was too upset at that point and didn't get his name). I voiced my opinion about my disappointing visit and said I should at least be reimbursed for my gas. His response was "sorry we don't do that here". I would not recommend this dealer to anyone. They will tell you anything you want to hear just to get you in the door. More
Great experience! I love my new Verano and will be returning when I purchase my next Buick. The service dept is excellent as well. They even service my older Ford! returning when I purchase my next Buick. The service dept is excellent as well. They even service my older Ford! More
Alan and Mike are knowledgeable and thoughtful and will do what ever they can to make the car buying experience as pleasant as possible. Even though they did not have exactly what we were looking for they do what ever they can to make the car buying experience as pleasant as possible. Even though they did not have exactly what we were looking for they were able to acquire the vehicle we wanted from another dealer. I would recommend Alan and Randy Wise to anyone. More