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Victorville Motors

Victorville, CA

Overview
Reviews
4.7
196 Reviews
Call Dealership (760) 981-1500

14617 Civic Dr

Victorville, CA

92394

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Showing 196 reviews

July 11, 2024

Dave T in service is great and caring, Billings in parts always has a smile. Pam in rentals is always nice. More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave T,
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Jul 12, 2024 -

Victorville Motors responded

Chuck, It's a team effort here and we're so happy that everyone provides you with the top-notch service you deserve. Thank you for being part of our Victorville Motors Family and here's to many more years of working together. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572

July 01, 2024

Excellent service. We were in and out in 30 minutes for an oil change and tire rotation. More

by Mgsygrayshs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
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Jul 01, 2024 -

Victorville Motors responded

It's amazing our team got you in and out in no time! Thanks for stopping by! We hope all is well and we can't wait to see you and your truck at your next visit! Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572

June 13, 2024

Customer service was great. Answering all my questions. Attentive and able to get me a quick appointment for my vehicle to be checked. Great communication. More

by Bangalee1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Thornton
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Jun 14, 2024 -

Victorville Motors responded

Providing quality service and communication are our top priorities, which is why we're happy to see you received just that. We are extremely grateful for both your business and your feedback and we look forward to taking care of all your future vehicle needs. Please don't hesitate to let us know should you have any questions about anything. We're here to help. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572

June 12, 2024

Always friendly and prompt service cost is reasonable and made to feel part of family More

by Jencee_13601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celena Rojas, Sylvia mack
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Jun 12, 2024 -

Victorville Motors responded

Jencee, We always want our guests to feel like family, which is why we couldn't be happier to read this. We're glad you are always well taken care of and we look forward to continuing to work together for years to come. See you again soon. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572

June 08, 2024

Very pleasant experience. Dropped in to schedule an appointment for an oil change and was taken care of right away. Completed the oil change while we waited. Also completed More

by Dagmo880
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Thornton
Report | Print
Jun 10, 2024 -

Victorville Motors responded

Thank you so much for stopping by! We're happy to see our team was extremely accommodating and you drove home satisfied. Both your business and your feedback are greatly appreciated and we can't wait to see you and your Ram Truck at your next visit. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572

May 31, 2024

Best dealership to work with. I always use Victorville Motors for all my vehicle needs More

by kristinhornsby77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haleigh Nuuvali
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May 31, 2024 -

Victorville Motors responded

Kristin, Thank you so much for choosing us here for all of your vehicle needs! We're incredibly lucky to have you as a valued customer and we look forward to continuing to take care of you and your Jeep for years to come. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572

May 26, 2024

On Monday I took my 2021 Jeep Grand Cherokee in due to a check engine light, service air bag system. Jason promised me that my Jeep would be finished by Friday. It was finished on Wednesday, two days early. More

by jerry.finchum2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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May 28, 2024 -

Victorville Motors responded

Jerry, We appreciate you stopping by and we're happy to see Jason and our team were able to get you and your Jeep back on the road earlier than expected. We hope it's running like new again and we look forward to working together for another 15+ years! Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572

May 22, 2024

Bad bad i take my charger 2008 because has a engine light on, and told Jason Mitchel that i change my 6 coils and spark plugs 2 times already in 3 months and i want to know more about what it can be the caus More

by Almagriselda90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason mitchell
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May 23, 2024 -

Victorville Motors responded

Alma, Thank you for coming in today and allowing us to make things right for you. We look forward to your future visits. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572

May 21, 2024

The team is very professional and friendly. Jeep service is on time and always well done. More

by Denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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May 22, 2024 -

Victorville Motors responded

Denise, We are so lucky to have you as a valued customer and we appreciate you choosing us for all of your Jeep needs. We're glad you receive both prompt and quality service here and we look forward to continuing to work together for years to come. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572

May 12, 2024

I was given an appointment the very next day for oil change and it was done promptly and professionally. More

by Asanteliz44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celena Rojas
Report | Print
May 13, 2024 -

Victorville Motors responded

We're happy to see our team was able to accommodate you in a timely manner and you drove home satisfied. Thank you so much for both your business and your review. We hope your Jeep is treating you well and we hope to work together again in the future. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572

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