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Victorville Motors

Victorville, CA

Overview
Reviews
4.8
198 Reviews
Call Dealership (760) 981-1500

14617 Civic Dr

Victorville, CA

92394

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Showing 198 reviews

February 09, 2025

Jason in your service department was incredibly helpful and friendly. If you had more employees like Jason, your dealership could easily achieve a five-star rating. More

by dalekarlen
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Feb 10, 2025 -

Victorville Motors responded

Hi Dale, Jason is a great asset to us here and it's no surprise to see he provides you with the best service possible. We will be sure to share this positive feedback with him and we look forward to seeing you here at your next service visit. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572

February 08, 2025

I’m extremely happy I went to my local dealership. Awesome team to work with, found me the car wanted and helped me get in and out, they even delivered my car to me! Sales team and salesman are top no More

by upgarcia13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnathan, raul
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Feb 10, 2025 -

Victorville Motors responded

Congrats on your new Jeep and welcome to the family. It's a pleasure to have the opportunity to earn your business and we're happy that our team went above and beyond to provide you with the best experience possible. We appreciate this 5-star review and we can't wait to see you here at your first service visit. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572

January 29, 2025

Service writer Dave Thorten is very professional and helpful. He is always thorough and helpful. More

by rjcmakerRJ Clark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Thorton
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Jan 29, 2025 -

Victorville Motors responded

Hi RJ, Dave is a great asset to us here and it's no surprise to see that he always goes above and beyond to take care of you and your vehicle. We'll be sure to share this positive feedback with him and we can't wait to see you again at your next visit. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572

January 23, 2025

I was treated with respect and the service department expediated my requests due to my unique circumstances. More

by stan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haleigh
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Jan 24, 2025 -

Victorville Motors responded

Stan, We're very happy to see our team was able to accommodate you and expedite your services. Should you ever need anything else in the future, please don't hesitate to ask. We're always happy to help. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572

January 18, 2025

Dave in the service dept. is the best. Working on continuing radio problem. Ram warranty department sucks. More

by Chfftrkr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Thornton
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Jan 20, 2025 -

Victorville Motors responded

We're lucky to have Dave on our team and we're pleased to see he's working his hardest to get this radio issue resolved. We look forward to continuing to take care of this concern and we appreciate you taking the time to share this. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572

January 11, 2025

Friendly they know there vehicles helpful sales people we’re very good at helping us More

by Rchotrod69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruth ,and her husband
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Jan 13, 2025 -

Victorville Motors responded

We appreciate the opportunity to earn your business and we're happy to see our team was able to accommodate you and get you into the vehicle you deserve. We hope you're enjoying it thus far and we hope to have the opportunity to work together again in the future. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572

January 09, 2025

Service department is great, Jose was great always kept me updated on the progress of my jeep More

by sam
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Molina
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Jan 10, 2025 -

Victorville Motors responded

Hi Sam, It's a pleasure to see Jose provided you with both quality service and communication. We hope your Jeep is running like new again and we look forward to seeing you here at your next visit. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572

January 07, 2025

My appointment happened right on time and Aarron was a great service tech. He was help go and informative and personable. More

by Vici Nagel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aarron
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Jan 08, 2025 -

Victorville Motors responded

Vici, It's a pleasure to see that Aaron and our team ensured you had both a prompt and quality service experience. We hope that your truck is treating you well and we hope to have the opportunity to work together again in the future. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572

January 03, 2025

Great service, appointment was made easy. work was done on Recall and oil change, air & Cabin filter replacement & inspection. Celinea kept me informed from drop off to delivery of my Truck. More

by Yankees187row
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
celina
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Jan 06, 2025 -

Victorville Motors responded

Thank you so much for stopping by. We're very happy to see Celina and our team took great care of you and your truck from start to finish and you drove home satisfied. We appreciate both your business and your review and we can't wait to provide you with this same 5-star service again at your next visit. See you then. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572

December 31, 2024

Awesome custom service. Work was fine to my specifications. All of the reps are awedome. More

by santafegirl57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Valle
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Jan 02, 2025 -

Victorville Motors responded

It's a pleasure to see you received the top-notch service you deserved. We appreciate both your business and your feedback and we hope you have a Happy New Year. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572

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