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Victorville Motors

Victorville, CA

Overview
Reviews
4.7
181 Reviews
Call Dealership (760) 981-1500

14617 Civic Dr

Victorville, CA

92394

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Showing 181 reviews

May 30, 2022

Dave Thornton was great to work with. He kept me up to date with the timing of the shipping. More

by Heity619
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Thornton
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May 31, 2022 -

Victorville Motors responded

We're pleased to see you received quality service and communication from Dave and we appreciate you choosing us here for your vehicle needs. We hope your RAM Truck is treating you well and should you ever need anything, please don't hesitate to let us or Dave know. You're family now.

May 24, 2022

I made an appointment 2 days before… I went in… it was so quick. Everyone was so friendly. Celene got me checked in and my car taken back within minutes. She said it would be about 45 minutes… and I think in More

by Monique.johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celene and I can’t remember the guy who checked me out
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May 25, 2022 -

Victorville Motors responded

Monique, we couldn't be happier to see Celene and our team got you in and out and back on the road in no time. We're glad you're loving your vehicle and the level of service you're receiving. Thanks so much for this 5-star review and we can't wait to see you here at your next service visit. Hope all is well.

May 03, 2022

I had a great experience at this dealership. I would recommend the MOPAR extended warranty. More

by LMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
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May 03, 2022 -

Victorville Motors responded

We always want our customers to drive home satisfied and we're very happy to see that's exactly what happened. Thank you for choosing us here for all of your service needs and we look forward to seeing you at your next visit. Hope all is well.

April 26, 2022

Great experience. The dealer kept me informed of the progress and when it was complete. More

by Sanchez93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
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Apr 27, 2022 -

Victorville Motors responded

We're very happy to see our team provided you with great service and communication during your visit. We hope your Jeep's running like new now and we can't wait to work together again in the near future.

April 26, 2022

Best experience possible. I was treated like family right off the bat. I was kept informed during the entire process for ordering my 2022 Jeep Renegade. I was kept in the l More

by Ghost
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben, Julian, Dianne, Brian.
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Apr 27, 2022 -

Victorville Motors responded

You are family and we're happy to see our team did a great job keeping you updated on the status of your new Renegade. We're glad you're loving your new Jeep thus far and we appreciate you sharing your experience. Please don't hesitate to let us know should you need anything. We're always happy to help.

March 31, 2022

Easy to deal with and a smooth transaction. No pressure and worked hard to make the deal happen. More

by Carts.sj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Hornsby / Jay Jeffress
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Apr 01, 2022 -

Victorville Motors responded

Carts, congrats on your new RAM Truck and welcome to the family. We're extremely pleased to see our team made you feel comfortable throughout the truck-buying process and you drove home happy. Thank you for sharing your experience and we hope to see you here at your first service visit.

March 17, 2022

Great service, great experience all around, very helpful, very informative, in and out, would highly recommend More

by dannyf7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
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Mar 18, 2022 -

Victorville Motors responded

Danny, we couldn't be happier to read about your service experience and see that our team provided you with prompt and quality service. We hope your Jeep is treating you well and we're looking forward to seeing you here at your next visit. Hope all is well.

March 15, 2022

I go here because of Dave Thornton. He’s great. He always gives the best customer service. More

by detterbeckdanyel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Thornton
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Mar 18, 2022 -

Victorville Motors responded

Thank you for your business and for the kind words regarding our team member Dave. If you have some time, please give us a call at 760 981-11481 to further discuss your experience. Thank you.

March 13, 2022

Twice I've been lied too they were supposed to give me a gas card at my last visit they did not and never contacted me regarding it bad customer relations on your part. More

by raidersbigdog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
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Mar 15, 2022 -

Victorville Motors responded

We would like to hear more about your experience with us. Please reach out to us at 760 981-1500 ext 11481.

August 29, 2021

This dealership will damage your car, not take responsibility over the damage they are fruads they also will not call you keep your car for a month and expect you to pay for rental when they don’t More

by edward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff the manager Jason and deen
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