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Victorville Motors

Victorville, CA

Overview
Reviews
4.7
194 Reviews
Call Dealership (760) 981-1500

14617 Civic Dr

Victorville, CA

92394

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Showing 194 reviews

February 28, 2025

Provided Excellent service, no pressure or pushy salespeople. Clean and modern facility. Very attentive friendly staff More

by Jenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
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Mar 03, 2025 -

Victorville Motors responded

Jenny, We're pleased to see you felt comfortable during your visit here and enjoyed our facility. We appreciate you choosing us for your vehicle needs. Should you ever need anything in the future, please don't hesitate to let us know. We're here to help. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572

February 28, 2025

"Exceptional service, knowledgeable staff, and seamless process made for a fantastic warranty recall experience at this outstanding dealership!" More

by Kevin Bolanos Benito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
José Molina
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Mar 03, 2025 -

Victorville Motors responded

Kevin, We take pride in providing quality service here and we're happy to see you received just that. Thank you for both your business and feedback. We hope all is well and we hope to have the opportunity to serve you again in the future. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572

February 27, 2025

After 20 yrs of purchasing cars from Victorville Motors, they are always a pleasant business to deal with. The service department is best in customer service with assisting us in correcting any issues, frie More

by lmanser44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
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Mar 03, 2025 -

Victorville Motors responded

Thank you so much for your loyalty to us here. We're incredibly lucky to have you as a valued guest and we hope to continue to work together for another 20+ years. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572

February 26, 2025

Always have great service advisors! I usually request Haleigh or Celina, they are wonderful! Top notch ladies! More

by kaleighsooter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haleigh, Celina
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Feb 27, 2025 -

Victorville Motors responded

Thank you so much for being a valued guest, Kaleigh. We're happy to see Haleigh, Celina, and our team always make sure you receive the best service possible. We hope your vehicle is treating you well and we look forward to continuing to work together for years to come. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572

February 14, 2025

Jason was very accommodating. Even followed up twice after I picked up my car from the service department More

by Brendasue122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Feb 18, 2025 -

Victorville Motors responded

Brenda, It's great to see Jason was helpful and provided great follow-up after your service visit. We hope your Jeep is treating you well and we hope to have the opportunity to work together again in the future. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572

February 11, 2025

Excellent customer service. Found me what I wanted and and I was driving off the lot in no time. Great sakes, service and F&I More

by teresabrooks158
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier
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Feb 12, 2025 -

Victorville Motors responded

Teresa, We appreciate the opportunity to earn your business and we're happy to see our team got you in and out and on your way in your new Jeep. We hope you're enjoying it thus far and we hope to have the opportunity to serve you again in the future. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572

February 09, 2025

Jason in your service department was incredibly helpful and friendly. If you had more employees like Jason, your dealership could easily achieve a five-star rating. More

by dalekarlen
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Feb 10, 2025 -

Victorville Motors responded

Hi Dale, Jason is a great asset to us here and it's no surprise to see he provides you with the best service possible. We will be sure to share this positive feedback with him and we look forward to seeing you here at your next service visit. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572

February 08, 2025

I’m extremely happy I went to my local dealership. Awesome team to work with, found me the car wanted and helped me get in and out, they even delivered my car to me! Sales team and salesman are top no More

by upgarcia13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnathan, raul
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Feb 10, 2025 -

Victorville Motors responded

Congrats on your new Jeep and welcome to the family. It's a pleasure to have the opportunity to earn your business and we're happy that our team went above and beyond to provide you with the best experience possible. We appreciate this 5-star review and we can't wait to see you here at your first service visit. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572

January 29, 2025

Service writer Dave Thorten is very professional and helpful. He is always thorough and helpful. More

by rjcmakerRJ Clark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Thorton
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Jan 29, 2025 -

Victorville Motors responded

Hi RJ, Dave is a great asset to us here and it's no surprise to see that he always goes above and beyond to take care of you and your vehicle. We'll be sure to share this positive feedback with him and we can't wait to see you again at your next visit. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572

January 23, 2025

I was treated with respect and the service department expediated my requests due to my unique circumstances. More

by stan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haleigh
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Jan 24, 2025 -

Victorville Motors responded

Stan, We're very happy to see our team was able to accommodate you and expedite your services. Should you ever need anything else in the future, please don't hesitate to ask. We're always happy to help. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572

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