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Victorville Motors

Victorville, CA

Overview
Reviews
4.7
184 Reviews
Call Dealership (760) 981-1500

14617 Civic Dr

Victorville, CA

92394

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Showing 184 reviews

January 18, 2025

Dave in the service dept. is the best. Working on continuing radio problem. Ram warranty department sucks. More

by Chfftrkr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Thornton
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Jan 20, 2025 -

Victorville Motors responded

We're lucky to have Dave on our team and we're pleased to see he's working his hardest to get this radio issue resolved. We look forward to continuing to take care of this concern and we appreciate you taking the time to share this. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572

January 11, 2025

Friendly they know there vehicles helpful sales people we’re very good at helping us More

by Rchotrod69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruth ,and her husband
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Jan 13, 2025 -

Victorville Motors responded

We appreciate the opportunity to earn your business and we're happy to see our team was able to accommodate you and get you into the vehicle you deserve. We hope you're enjoying it thus far and we hope to have the opportunity to work together again in the future. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572

January 09, 2025

Service department is great, Jose was great always kept me updated on the progress of my jeep More

by sam
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Molina
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Jan 10, 2025 -

Victorville Motors responded

Hi Sam, It's a pleasure to see Jose provided you with both quality service and communication. We hope your Jeep is running like new again and we look forward to seeing you here at your next visit. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572

January 07, 2025

My appointment happened right on time and Aarron was a great service tech. He was help go and informative and personable. More

by Vici Nagel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aarron
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Jan 08, 2025 -

Victorville Motors responded

Vici, It's a pleasure to see that Aaron and our team ensured you had both a prompt and quality service experience. We hope that your truck is treating you well and we hope to have the opportunity to work together again in the future. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572

January 03, 2025

Great service, appointment was made easy. work was done on Recall and oil change, air & Cabin filter replacement & inspection. Celinea kept me informed from drop off to delivery of my Truck. More

by Yankees187row
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
celina
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Jan 06, 2025 -

Victorville Motors responded

Thank you so much for stopping by. We're very happy to see Celina and our team took great care of you and your truck from start to finish and you drove home satisfied. We appreciate both your business and your review and we can't wait to provide you with this same 5-star service again at your next visit. See you then. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572

December 31, 2024

Awesome custom service. Work was fine to my specifications. All of the reps are awedome. More

by santafegirl57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Valle
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Jan 02, 2025 -

Victorville Motors responded

It's a pleasure to see you received the top-notch service you deserved. We appreciate both your business and your feedback and we hope you have a Happy New Year. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572

November 25, 2024

Dave in the service department cares about your concerns and took exceptional care on both of our problem vehicles, More

by Windy Oak Hills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Thorton
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Nov 25, 2024 -

Victorville Motors responded

Dave is awesome and it's no surprise to see that he's taken care of you and your vehicles. We can't wait to share this 5-star review with him and we can't wait to continue to work together for many years to come. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572

Nov 25, 2024 -

Windy Oak Hills responded

We appreciate working with some one who cares.

November 06, 2024

I love all your customers servithey were all very kind did their job made me feel comfortable thank you More

by tamashiabradford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cherita Henry and Ashley machanic
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Nov 07, 2024 -

Victorville Motors responded

Tamashia, We're very happy to see you felt comfortable during the car-buying process and we appreciate you choosing us here at Victorville Motors. We're glad you drove home satisfied in your new Jeep and we hope to have the opportunity to serve you again in the future. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572

November 03, 2024

The staff is Friendly. The building is very clean. The staff are courteous and professional More

by marnie_ucla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Report | Print
Nov 04, 2024 -

Victorville Motors responded

Marnie, We're so happy to see you enjoy both our service and our facility. We appreciate you choosing us for your vehicle needs and we look forward to continuing to take care of you and your Jeep for years to come. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572

October 31, 2024

Dean in the service department was a pleasure to work with and even found me discounts my other dealership had not made me aware of after purchase of the vehicle. More

by RW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
Report | Print
Nov 01, 2024 -

Victorville Motors responded

Dean's a great asset to us here and it's no surprise to see how accommodating he's been. We'll be sure to share this positive feedback with him and we look forward to working together again soon. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572

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