Victorville Chevrolet

Great Service, professional staff, quick response to my questions & vehicle accessibility. Would recommend this dealership. questions & vehicle accessibility. Would recommend this dealership. More

I have only owned one Chevy in my life and I have to admit it's been a great experience! I was able to get a great deal when purchasing the Camaro here in 2017 and have only taken it to the dealership admit it's been a great experience! I was able to get a great deal when purchasing the Camaro here in 2017 and have only taken it to the dealership to be serviced. I can tell you that the service department is the best in the high desert IMO - it seems many dealerships keep your car for hours on end and are weeks out for service appointments but with VV Chevy we get right in, everyone is polite and professional, and do a great job. Making appointment is easy via email or online as well - thank you VV Chevy for always taking care of us! More

Service department left my battery plug unplugged. Went back and didn't get an apology or anything of that nature. Also, I had called for a price quote for a new battery, plus the service. But when I Went back and didn't get an apology or anything of that nature. Also, I had called for a price quote for a new battery, plus the service. But when I got their they quoted me an extra $120 when I asked about my previous quote they said let me hook you up and dropped the price to the original quote. Not sure what that was all about but it seemed dishonest. More

This dealership has always been very thorough with my wants and needs of each vehicle I have purchased. Everyone is very helpful and considerate to my time and outcome desires. I couldn’t buy a Chevy any wants and needs of each vehicle I have purchased. Everyone is very helpful and considerate to my time and outcome desires. I couldn’t buy a Chevy anywhere else as this has been the most considerate dealer I have ever dealt with. Yes Senia helped me in the process of looking for my brand new 2022 Silverado 1500 RST and as we waited for financing she knew my daughter and husband were hungry and brought us pretzels and even offered to take us to get food. She has been above and beyond one of the kindest people I have ever worked with. Do yourself a favor and give her a visit for your next Chevrolet! More

Do not get your vehicle serviced here. Over priced, over worked and unorganized. I was told my car repair would be same day but it ended up taking four days. I paid $980 for labor to repla Over priced, over worked and unorganized. I was told my car repair would be same day but it ended up taking four days. I paid $980 for labor to replace a power steering motor. I was willing to over pay for the service to have a same day repair but that was a lie. To make things more frustrating service department never communicated the status of my vehicle. Never will I come here again so sad to see this dealer fail at customer service. More

Called the dealer about a chevy high country! Elizabeth Frey kept leading me on the truck was there! I wasn’t! Horrible customer service! Liars! Try to get you in an sell you something else becau Elizabeth Frey kept leading me on the truck was there! I wasn’t! Horrible customer service! Liars! Try to get you in an sell you something else because what you want they don’t have! DO NOT TRauST THIS DEALERSHIP! Was going to drive or fly 6 1/2 hrs for the truck! Thank god I didn’t! Bought a Denali from Thompson’s in placerville! Great customer service! Victorville Chevy is a joke! More

No one is giving me an honest, up front price on a Chevrolet Bolt EUV. The price listed is almost $6000 different than the price I'm quoted after all sorts of markups and misleading claims about kickb Chevrolet Bolt EUV. The price listed is almost $6000 different than the price I'm quoted after all sorts of markups and misleading claims about kickbacks and taxes. I'm really frustrated. I'm willing to pay MSRP, but it seems like all the California Chevy dealers want to gouge their customers. Ergo, I'll get one in Texas and drive it back. More

Was Clarified by text that I would receive a certain offer for my vehicle. Made the trip to this dealer, not close by, with two vehicles to complete the deal only to find out I was lied to just to get m offer for my vehicle. Made the trip to this dealer, not close by, with two vehicles to complete the deal only to find out I was lied to just to get me to the dealership. Shady practice and a waste of time and money. More

Good experience our car was fixed and even got a rental while our car was in the shop. while our car was in the shop. More

Called to confirm that a 2500HD, that I found on their website, was ON THE LOT. I was told “yes” by 2 different sales personnel. I tried to buy it over the phone, but was told they wouldn’t do that and th website, was ON THE LOT. I was told “yes” by 2 different sales personnel. I tried to buy it over the phone, but was told they wouldn’t do that and that I had to be there in person. So, I drove 5 hours one way for them to tell me it wasn’t on the lot and that the price listed on the website was $10,000 less than the actual price. Straight lied to me! I wasn’t very happy!!! After a talk with a manager he told me that he would drop the $10,000 to $5,000 AND deliver the truck to my house when it came in. I said, “Isn’t that what I tried to do in the first place, buy it over the phone or internet, then just come pick it up and sign paperwork?’ I walked out. HORRIBLE BUSINESS!!! I refuse to do business with dishonest people…What a xxxx shame! More