
Victorville Chevrolet
Victorville, CA
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139 Reviews of Victorville Chevrolet
Very professional. Every department makes you feel valued. Great Staff. I would recommend the dealer to family and friends. Every department makes you feel valued. Great Staff. I would recommend the dealer to family and friends. More
"Stephen Smith provided an exceptional car-buying experience. He went above and beyond to ensure we felt comfortable and never pressured. His knowledge and professionalism were evident as he thorough experience. He went above and beyond to ensure we felt comfortable and never pressured. His knowledge and professionalism were evident as he thoroughly answered every question my husband and I had. It is rare to find a salesperson as trustworthy and dedicated as Stephen. Your dealership would benefit greatly from more representatives like him. More
I am a very disappointed customer. The sales team, (Sean Vizzo and Austin) Barden) and the finance team, (Matt Faust) made false promises during the execution of my vehicle purchase. I The sales team, (Sean Vizzo and Austin) Barden) and the finance team, (Matt Faust) made false promises during the execution of my vehicle purchase. I am now forced to pay another $306 to the finance company they picked. I was told that I would not have to pay any additional fees. When I call the dealership for help, they have ignored all my calls/ messages. They do have the integrity to return my calls or let me talk anyone other than the receptionist. Highly suggest you take your business to another dealership that will stand behind their words. Jacob Soares, I believe your team can do better. More
Adds are bait and switch, will tell you by text that the car is still available but then when you finally get a hold of someone they say it sold days earlier. And try to sell lemon law cars as new. car is still available but then when you finally get a hold of someone they say it sold days earlier. And try to sell lemon law cars as new. More
Chevy Victorville sold pre own car Oil consumption general manager I can't do much 12/2/2024 when Car was purchased from trade owe me Money $326 dollars according contract . general manager I can't do much 12/2/2024 when Car was purchased from trade owe me Money $326 dollars according contract . More
I had an appointment at 10:00 for an oil change only. My salesperson Sammy Almasad asked would I like the car washed too? I said yes, he said with that it would be 2 hrs. After checking every 1/2 hr unti My salesperson Sammy Almasad asked would I like the car washed too? I said yes, he said with that it would be 2 hrs. After checking every 1/2 hr until 3 hrs later I had the Cadhier checked he said it was taking long because they told him it was being washed it woul be 15-20 minutes more! Well one hour later the cashier saw us and said they haven’t brought you your vehicle? He checked again for us and found out that they dropped the paperwork on Sammy’s desk but Sammy was gone to lunch! They then brought me my vehicle and it wasn’t even washed! Four hours for service plus they lied!!! More
The Sales Rep. tried to sell a House instead of Chevy truck. He claimed he was Homeless, and was sleeping in his car. He was not knowledgeable and unaware of custo tried to sell a House instead of Chevy truck. He claimed he was Homeless, and was sleeping in his car. He was not knowledgeable and unaware of customer needs. I had to waste 4 hours of my valuable time sitting and not getting any numbers. Dealership also failed to honor its advertised prices on their website for Christmas/end of the year specials. Very bad experience. Don't recommend this Dealership. More