Victorville Chevrolet

We just got a 2018 cheverolet colarado last Oct. 02,2023. Traded my 2013 nissan frontier. The problem is the pay off of my old vehicle is not yet done according to mechanic bank. The worst thing hap 02,2023. Traded my 2013 nissan frontier. The problem is the pay off of my old vehicle is not yet done according to mechanic bank. The worst thing happen that the mechanic bank keep on getting the money from my wife account due to they didn't recieve yet the pay off. Another worst happened we went to the cheverolet finance to verify the situation. The finance manager give to my wife the record that the vehicle was paid off last Oct 25. The manager give my wife to call to verify the pay off. Question; Assistant a customer is that our job to do that? Because the company that we call to verify the pay off told me to call the cheverolet finance department again. We just like a we're traveling a place of nowhere to go. We don't know who gonna make the call to mechanic bank just to verify the pay off because the finance company of cheverolet just give us to call to Santander finance to verify. Is it our job? Pls. Whoever read this review or the highest person in charge pls. Take not. We're giving us a lot of head ache now. Thank you. More

Best car buying experience with Austin. I will not buy vehicle from anyone else. Thanks for your great service. I will not buy vehicle from anyone else. Thanks for your great service. More

I had the best experience at Victorville Chevrolet! The service there was above and beyond for me. I drove an hour plus to get there and I don't regret it at all, I had gone to another Chevy dealer bef The service there was above and beyond for me. I drove an hour plus to get there and I don't regret it at all, I had gone to another Chevy dealer before them, Aaron Chevrolet in Temecula Ca. "HORRABLE EXPERIENCE" the sales person there knew NOTHING about any of their cars just the color lol and that was because he was looking at it. The finance ppl were horrible there too very dismissive it was a horrible experience for me. I decided to try Victorville Chevy because I googled dealers and their inventory and they came up. I bought a 2024 Chevy Equinox RS and I LOVE IT!!! I got exactly what I wanted , they made it happen. "THANK YOU, VICTORVILLE CHEVROLET". My sales person was Jason and he knew his cars, that's FORSURE! I test drove about 7 different cars to really make sure my purchase was the right one for me. He knew EVERYTHING about each car. It made me very comfortable about what I was going to choose. He never made me feel pressure or stressed about any test drive we went on, he looked for what I wanted in the color I wanted and we were off, w/ all his knowledge he had on the car I was test driving "AND IT WAS ALOT OF KNOWLEDGE". I'm still learning this car 7 days later and I know if I have any questions I can call the dealership and ask Jason he'll have the answers. It was a long day that day but, worth it. THANK YOU JASON!. Jason also saw I was a little nervous in the whole process and put me in a room w/ TV ,and I was able to watch football while I waited, that was really nice it helped the process go quicker for me, once again THANK YOU JASON. Doesn't hurt Jason looks like Travis Kelce :). SEE YA'ALL REAL SOON, you guys are the best! More

The service dept is always on top of it and friendly! I don’t take my car anywhere else I don’t take my car anywhere else More

My experience with this dealership was nothing short of infuriating. I reached out to purchase a vehicle, but I was met with blatant disrespect and unprofessionalism. I was promised callbacks about the veh infuriating. I reached out to purchase a vehicle, but I was met with blatant disrespect and unprofessionalism. I was promised callbacks about the vehicle's status and pricing, yet I received nothing. I called multiple times throughout the day, ready to make a purchase with funds available, but I was completely ignored. It's astonishing that a dealership would disregard a serious buyer. Other dealerships would jump at the chance to work with someone prepared to buy hassle-free, but this one clearly doesn't value its customers. This level of service is unacceptable, and I hope they realize they need to make significant improvements. More

Enrique was friendly, professional and patient! ! The entire dealership from sales to finance to service is exceptional. They truly make you feel like a part of the family!! ! The entire dealership from sales to finance to service is exceptional. They truly make you feel like a part of the family!! More

The service department was knowledgeable answering all my questions regarding my concerns I had for my vehicle. Their service was fast, friendly, and caring offering me and my family beverages. I will always questions regarding my concerns I had for my vehicle. Their service was fast, friendly, and caring offering me and my family beverages. I will always get my truck serviced at Victorville Cadillac and Chevrolet. Thanks Service Department More

Kind, courteous and professional an overall excellent experience at Victorville Chevrolet!! We most definitely will be back ! experience at Victorville Chevrolet!! We most definitely will be back ! More

The service was amazing! We were taken care of the whole time as well as given our car back in perfect working condition after having it serviced! We were taken care of the whole time as well as given our car back in perfect working condition after having it serviced! More

Took for ever , they didn’t do my reset left my front tire low of air really bad service . I made my appointment and still took more Than 3 hours to finished tire low of air really bad service . I made my appointment and still took more Than 3 hours to finished More