Victor Ford
Wauconda, IL
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Great experience with our recent new purchase for everything that was under the Dealer's control. We waited for 7 months for our F-150, but it was worth it in the end. When it arrived, we were worrie everything that was under the Dealer's control. We waited for 7 months for our F-150, but it was worth it in the end. When it arrived, we were worried it may not be completely ready for our upcoming vacation due to dealer provided items that needed to be completed, but they went out of their way to make sure it got done so we could take it on the trip. The delivery process was quick and pretty smooth and no nonsense with the pricing and add-ons. Thank you to Ron, Chris, and the entire team over at Victor for making this long awaited purchase a great experience! More
Very friendly dealership. people who work there are very honest and very helpful. Mark King Larson is very knowledgeable. The whole process was very quick. I would recommend h people who work there are very honest and very helpful. Mark King Larson is very knowledgeable. The whole process was very quick. I would recommend his service to all my friends. More
Very easy to work with. Ron, Ric, and Lindsay were all very helpful with my purchase of a new Ford Escape. I told them up front that I wasn't going to be there for 5 hours Ron, Ric, and Lindsay were all very helpful with my purchase of a new Ford Escape. I told them up front that I wasn't going to be there for 5 hours to buy a new car like I've done at other dealerships. They worked with me to get my price where I wanted it to be and I got what I wanted for my trade-in. I will definitely be buying from them again! More
Honest up front and amazing to deal with. They don’t do this market adjustment BS. They don’t try to screw you on the trade and plain and simple they just want to sell cars. No high pre They don’t do this market adjustment BS. They don’t try to screw you on the trade and plain and simple they just want to sell cars. No high pressure, treat you like they would treat there friends. This is everything I look for in a dealership. I normally always haggle and push for more from the trade but it was so easy to deal with them and pleasant I didn’t even want to. These guys get it and are doing it right. I’m so glad I walked out of Buss Ford and came here! Paid sticker with no pressure for add ons or extra crap. Can’t recommend them enough!!! More
Contacted on advertised car. Dealer emailed back that car is pre-sold order and is not for sale. I asked, "Why would you advertise a new car that is a customer order and will not be available to buy?" Did no is pre-sold order and is not for sale. I asked, "Why would you advertise a new car that is a customer order and will not be available to buy?" Did not get an answer. I suggested this is a very poor business model that is not good for the dealership or the customers. No response. More
Purchased a Ford Escape and had a great experience. No games, just honest, courteous service. Mike Bianco was the sales person I worked with and he worked hard to get me the best price…nice person, too! I games, just honest, courteous service. Mike Bianco was the sales person I worked with and he worked hard to get me the best price…nice person, too! I’ll be returning to Victor Ford to purchase my next car. I highly recommend this dealership! More