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Vic Koenig Chevrolet - Service Center

Carbondale, IL

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30 Reviews

30 Reviews of Vic Koenig Chevrolet - Service Center

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February 13, 2016

Great people friendly Kind and helpful information on the car was helpful we were very pleased thanks again .i really liked how perfeshional they were I will definitely rec More

by Robinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2015

Heater problems with 2015 Colorado Had a mysterious problem with having no heat in my Colorado. Vic Koenig kept working at the problem until they found it and fixed it. Excellent custo More

by Chief4740
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael was my Service Representative
December 10, 2015

Satisfied. Thankful. Great service. Very prompt and courteous. Everyone is so kind and let you know what is going on with your vehicle. I am completely satisfied. More

by Nell64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
November 29, 2015

Service Vic Koening your have an excellent service department. The staff were very friendly. The wait wasn't very long. I was in and out before I knew. More

by veria
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2015

Quick and friendly service I had a headlight out and called at 7:00 am when they opened and asked when I could get in. They got me in at 8:30 and I was out of there by 9:00! Eve More

by MattMcCoy333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
February 21, 2015

Superb Service! Over the past couple of months I have had to have my company truck repaired twice. Each time a different issue; and each time fast, friendly and excel More

by davef9738
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlene
November 01, 2014

1993 Running Great Jeff, Koenig's Service Representative I have been working with for upgrades for my Corvette's, is truthful, concise in his estimates and always delive More

by DPankey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
March 28, 2013

i visited vic keonig march 27 2013 for a oil change on my car got a little bad new to get it fixed so while i was there i decided to test drive a equinox fell in love with it and bought one and andy pettigr More

by tawaddi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : andy pettigrew
April 20, 2012

I came in for a servicing on a GMC Sierra and drove away in a brand new Chevrolet Sonic. I know that it is the perfect choice for my college needs and look forward to dealing with Vic Koening Chevrolet 3 y More

by manndena5150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew
October 10, 2005

This dealer is based in a college town. It's likely the reason the customer service/friendliness is poor. I don't feel I can trust them either, especially that the customer cannot see his/her car being wor More

by elisas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
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