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Vic Koenig Chevrolet - Service Center

Carbondale, IL

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30 Reviews

30 Reviews of Vic Koenig Chevrolet - Service Center

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August 01, 2017

First oil change I finally needed my first oil change. I had a full busy schedule and was able to drop my truck off the night before and even pick it up from the front More

by 2016 Midnight
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn Strobel
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2017

Routine service Exceptional customer service as always. Service department workers are always friendly and care about the customers needs. I appreciate all that the More

by Nell64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
May 07, 2017

Recall service Took care of a recall and routine service.Very nice service employees. ???? All work done very timely and efficient.Thanks to all who were involved in More

by Donna Rosenberger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Schwarz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Ridings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : None
March 26, 2017

Engine Light went on after a trip to Nebraska I called Monday morning and told your service department that my engine light was on. They asked if I could bring the Terrain over and leave it(I live More

by Terrain owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
March 14, 2017

great Very good dealership Like all the people that work there. the service department work with you to get the best time to have your car serviced More

by car,Mary123
Customer Service
Recommend Dealer
Yes
Employees Worked With
Lynn Strobel
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2017

Servicing The service quality was exceptional. I telephoned them about my check engine light being on. The service department immediately made me an appointme More

by Nell64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2016

Tim's dealership experience Everything went great and as usual everybody took great care of me and my car. I will recommend the dealership to all of my friends and family. More

by Tims Impala
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Pettigrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Woodson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Lorentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kent McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2016

Excellent concern for the customer, also informative staff Greg Lorentz has always taken excellent care of my car. When I leave the dealership, I know my car is running well, and I have no cause to worry! Tha More

by dhannon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Lorentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2016

Very friendly staff Went to Koenig for oil change and tire rotation on new Equinox. Was greeted by the salesman Deon who sold us Equinox. Deon talked with me while wal More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Langley
March 22, 2016

Quick service, pleasant waiting area My son brought in the truck for an oil change and other minor maintenance. They only did what was needed. Waiting area was good for studying. Servi More

by Deb S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember employee name