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Vic Koenig Chevrolet - Service Center

Carbondale, IL

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30 Reviews

30 Reviews of Vic Koenig Chevrolet - Service Center

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December 17, 2023

Blake is absolutely the best at what he does, he goes out of his way to make anything wrong, right! Way to go Blake thank you so much! You have know idea how much you have helped us! More

by Julia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake, and the lady working Service
April 20, 2021

Horrible service department. Wouldn’t warranty my 2020 Tahoe because it has oversized tires and a mild lift. Jimmy/Jeremy the service manager said he wouldn’t warranty anything on our Tahoe...period. It More

by Max S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeremy Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy?
April 05, 2019

Great service! Great place for your vehicle service needs. Jeff was very helpful concerning our problem and went above and beyond to get it fixed. He’s a awesome More

by H brooks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff crummel
March 31, 2019

New Car shopping The salesman Matt Palmer was extremely helpful. The process was easy. I got approved for a 2019 Spark.I highly recommend Matt for a great experience More

by Mistyd74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Palmer
January 21, 2019

Oil change / tire rotation The guys in the service department always are friendly and are there to take care of me and my vehicles needs. Jeff and Jeremy always discuss with me More

by Kevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dion Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Crumly
December 03, 2018

BEST IN THE AREA HANDS DOWN! These guys are top notch in every department! They always over deliver! They always do a great job and I would recommend them to anyone! More

by gocards
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Crummel
July 12, 2018

outstanding service Best service I've received in my 50+yrs of driving. Courteous friendly employees Service always done faster then allotted time. You cant beat Vic K More

by Red Dog 22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael. LaTasha(probably have name wrong who books service on phone
June 01, 2018

just great service great service and friendly every time i take my truck in will only go to Vic Koening for all my services,they are great and very helpful More

by happy,doods truck1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
January 19, 2018

Service Great customer service, had oil change and tired rotation was in and out on lessons than 1 hour. I called around to different dealers and quick change More

by Bruce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2017

Happy with the service department Always have good service. Took a little longer than usual this time, they were very busy. But everyone is always very nice and friendly. Like that the More

by Lablady19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Pettigrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
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