Vic Koenig Chevrolet
Carbondale, IL
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I purchased the 2012 Camaro, 45th anniversary addition. Drew was very knowledgeable about this car. He made what could of been a stressful situation very easy. I got a great car at a great price because o Drew was very knowledgeable about this car. He made what could of been a stressful situation very easy. I got a great car at a great price because of my salesman. I felt Drew gave me personal attention and service. I highly recommend Drew to anyone in the market for a car. More
Drew was very friendly and willing to work with my family on finding not only the right car but also the right price. We worked with Drew and my whole family felt as if they had input on our new vehicle a 2 on finding not only the right car but also the right price. We worked with Drew and my whole family felt as if they had input on our new vehicle a 2012 Malibu. Drew stayed the course and never made us feel any pressure to purchase the vehicle. Great Job and I would highly recommend Vic Koenig Chevrolet to anybody looking for a great car at a great price. Well done Drew! More
Very good experience. Salesman (Drew) was very friendly and informative without being "pushy!" He was knowledgable with the 2012 Equinox and helpful with explaining the cars functions to me. Would defina and informative without being "pushy!" He was knowledgable with the 2012 Equinox and helpful with explaining the cars functions to me. Would definately recommend this dealership to anyone. More
I was very impressed with Mr Stroble and his knowledge I was very impressed with Mr Stroble and his knowledge He explained everything very well throughout the entire process Of buying a new car along w I was very impressed with Mr Stroble and his knowledge He explained everything very well throughout the entire process Of buying a new car along with explaining all my options and different Types of cars. All in all I would recommend him to all my Frieda and family.. More
I would highly recommend this dealership. The sales and service is great. They arewilling to do anything they can to help you out. I am very happy with my new 2012 silverado and hope to continue to do busi service is great. They arewilling to do anything they can to help you out. I am very happy with my new 2012 silverado and hope to continue to do business with Vic Koenig in the future. More
My overall experience was very good. Everyone was friendly and worked hard for me.I love my new chevy silverado.After things got all woeked out i am very happy with my new truck. Louis Ardell Willia friendly and worked hard for me.I love my new chevy silverado.After things got all woeked out i am very happy with my new truck. Louis Ardell Williams More
Vic Koenig was attractive from the outside. Going inside was fantastic, the place was clean, staff was super friendly and even gave my kids candy. My first impression was this is a great place... I told the was fantastic, the place was clean, staff was super friendly and even gave my kids candy. My first impression was this is a great place... I told them what i was looking for, the sales man was more than happy to and we took it for a test drive. Immediately prior to putting into gear he said there were brand new brakes on the vehicle and that they filled the tank which was an excellent bonus i was thrilled, but warned that due to the brakes being new stopping would have some pulling... Well needless to say the pulling turned out to be warped rotors, but this wasnt the only area they screwed me. Prior to signing the paperwork i asked for brand new tires to seal the deal, but was denied. I decided to go for it anyways because the tires on it were still pretty new and i assumed that was why they denied. But get this, i had 2 remotes and i tested them both, one didnt work. I told the salesman who in turn told the boss and returned to twll me come back anytime in the next week for a free repair or replace... I came in and they renigged on the deal. They want 60 bucks for this thing... Think thats bad? I was trading in an saturn l200 and was trying to point out that my bumper was being held up by a coat hanger, but before i could tell him he said they were just going to clean it up and put it back on lot... No repairs? They sold my lemon... I hope people thoroughly look at their cars prior to buying from them... U might just buy a car with a coat hanger holding your bumper up. The reason for the rating is simple... They lied to me about fixing my remote. They changed the brakes but didnt replace that warped pair of rotors?! Lol dude you couldnt miss it on the big 18" tires! If you have ever changed brakes you ALWAYS check the rotors since you already have the wheels off... Worse yet is that they are a huge dealer... Down the road at Cars Inc was the man who sold me my Saturn L200 that i traded in. Prior to selling to me he put it in the shop for complete tune up, new tires, alignment, oil change, paid for plates, new brakes...and Proved it by showing me the paperwork, and then stuck it in the glovebox for my warranty! Cars Inc. Is a very small dealership, but the guy is honest. Needless to say next time i will shop at Cars Inc. Next time. More
I had a great experience at this dealership. The staff was very friendly and helpful. I had my tires rotated and balanced on my BMW there. They service all makes and models. I was very satisfied and th was very friendly and helpful. I had my tires rotated and balanced on my BMW there. They service all makes and models. I was very satisfied and the service was quick and detailed. Thanks again to the Service Department and Vic Koenig Chevrolet. More
This dealer is based in a college town. It's likely the reason the customer service/friendliness is poor. I don't feel I can trust them either, especially that the customer cannot see his/her car being wor reason the customer service/friendliness is poor. I don't feel I can trust them either, especially that the customer cannot see his/her car being worked on. Passing the garage on the way out AFTER the work has been "done", looks like it needs some updates and cleaning. Also, a woman came in 1/2 hr after me with only a tail light to replace. She'd been waiting a while and asked if it was finished. The guy said it just went in. 1/2 hr later, I was leaving and a service man was walking toward her car in the lot to replace the bulb. This place needs honest people working and friendly. That's all it takes sometimes. An update on the car would be good too. More