Vic Koenig Chevrolet
Carbondale, IL
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 239 reviews
Excellent Service Best experience I've ever had with a car dealership. Salesman was attentive, not pushy at all, and didn't try to sell me more car than I needed. They Best experience I've ever had with a car dealership. Salesman was attentive, not pushy at all, and didn't try to sell me more car than I needed. They were more than willing to work with my mediocre credit to get me into a vehicle. Excellent overall. More
I had better deals at others. I gave a two star because I was not totally satisfied with my overall experience. I felt the price of the car could have been lower. I only received o I gave a two star because I was not totally satisfied with my overall experience. I felt the price of the car could have been lower. I only received one key to the car and was told I will get a second key but was later told I have to purchase it on my own. The so called detailed job done on my car was horrific, they didn't bother to vacuumed the back at all, they gave me car with water dripping all over the place didn't bother to dry the car. The tires had no shine to it what so ever. I could have done a much better job. When someone purchase a car of that magnitude it ought to look like a new car even if its a used vehicle. I was ready to return the car back and go back to the state of Missouri in which I have purchased the last 3 cars I had. I decided to stay in Illinois and I regret it ever since. I will not be purchasing anymore cars from Vic Koenig or in Illinois period. I learned my lesson. More
Servicing The service quality was exceptional. I telephoned them about my check engine light being on. The service department immediately made me an appointme The service quality was exceptional. I telephoned them about my check engine light being on. The service department immediately made me an appointment. It was fixed promptly and efficiently. More
Exceptional sales service Dealership is very attentive to its customer. Salesman is great to work with. I would recommend this salesman and dealership to all my friends and Dealership is very attentive to its customer. Salesman is great to work with. I would recommend this salesman and dealership to all my friends and family. More
Satisfied Customer Shannon C. I am a first time car buyer. I did not think I would get approved let alone get a really nice car. The sales people at Vic Koenig not only got me into I am a first time car buyer. I did not think I would get approved let alone get a really nice car. The sales people at Vic Koenig not only got me into a Brand New vehicle but the finance people made sure that I could afford the payments. My payments are extremely affordable. This was my first time buying a car I drove off the lot very satisfied and really appreciate the customer service I received. David took the time to explain all of the gadgets as well as the followup calls I received to make sure I was satisfied with my car. I will always come back to Vic Koenig. I am going to be a repeat customer in the future. The sales staff are very friendly and made my husband and myself feel like family. More
No pressure sales approach Told sales staff what exact vehicle I was looking for and a week or so later received call saying they had what I was looking for. Went in the next da Told sales staff what exact vehicle I was looking for and a week or so later received call saying they had what I was looking for. Went in the next day and sealed the deal. Quick and friendly service, very happy with my new truck. More
need more communication on whot the deal is It, was my first time there,we bought nine cars and trucks at different dealer, and it was a learning experience to work with you people. It, was my first time there,we bought nine cars and trucks at different dealer, and it was a learning experience to work with you people. More
Tim's dealership experience Everything went great and as usual everybody took great care of me and my car. I will recommend the dealership to all of my friends and family. Everything went great and as usual everybody took great care of me and my car. I will recommend the dealership to all of my friends and family. More
2017 truck bought from dion clark very good experience very easy dealing with dion clark he was good to work with and very up front about what kind of a deal we could make for this truck not much haggeli very easy dealing with dion clark he was good to work with and very up front about what kind of a deal we could make for this truck not much haggeling back and forth and got good trade in value and did not take much time to complete the whole process, thank you dion i will recommend you to any one i know that is looking for car or truck thank you jim and deb bouse More
keep looking I changed my mind more than a few times over about an 8 month period regarding exactly what I wanted . Dion was both helpful & patient threw out the I changed my mind more than a few times over about an 8 month period regarding exactly what I wanted . Dion was both helpful & patient threw out the process. We finally found the truck I wanted & they immediately picked it up & made it happen . Excellent buying experience . Thanks! Greg More