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Vic Koenig Chevrolet

Carbondale, IL

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rated
239 Reviews
We would like to thank you for considering us for the purchase of your next new or pre-owned vehicle. Vic Koenig is a GM Certified Internet Dealer. It is our goal to provide you with an excellent purchase and ownership experience. Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and used inventory. We can help you find exactly what you are looking for. We know your time is valuable, if we can be of any assistance while visiting us online, send us an email and we will promptly reply.
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1040 E Main St

Carbondale, IL

62901

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Showing 239 reviews

January 24, 2017

Excellent Service Best experience I've ever had with a car dealership. Salesman was attentive, not pushy at all, and didn't try to sell me more car than I needed. They More

by NSzczep
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dion Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2017

I had better deals at others. I gave a two star because I was not totally satisfied with my overall experience. I felt the price of the car could have been lower. I only received o More

by Chevygirl2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kyle
Feb 03, 2017 -

Vic Koenig Chevrolet responded

Hello, and thank you for the feedback. As we try and strive for 100% customer satisfaction, we realize that we have come up short of your expectations. The way you are describing your experience here, it would seem as if we most likely need to address some of your concerns directly, so in the future a customer does not experience your same issues. We apologize and hope we can make it up to you in the future – Management

January 21, 2017

Servicing The service quality was exceptional. I telephoned them about my check engine light being on. The service department immediately made me an appointme More

by Nell64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2017

Exceptional sales service Dealership is very attentive to its customer. Salesman is great to work with. I would recommend this salesman and dealership to all my friends and More

by Cardinals
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Schwarz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2017

Satisfied Customer Shannon C. I am a first time car buyer. I did not think I would get approved let alone get a really nice car. The sales people at Vic Koenig not only got me into More

by Shannon C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Duffy, Mo,
January 03, 2017

No pressure sales approach Told sales staff what exact vehicle I was looking for and a week or so later received call saying they had what I was looking for. Went in the next da More

by camoguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn Strobel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Hayes, Sean Wade
January 02, 2017

need more communication on whot the deal is It, was my first time there,we bought nine cars and trucks at different dealer, and it was a learning experience to work with you people. More

by wendy50karen52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
david duffy
December 19, 2016

Tim's dealership experience Everything went great and as usual everybody took great care of me and my car. I will recommend the dealership to all of my friends and family. More

by Tims Impala
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Pettigrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Woodson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Lorentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kent McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2016

2017 truck bought from dion clark very good experience very easy dealing with dion clark he was good to work with and very up front about what kind of a deal we could make for this truck not much haggeli More

by jim and deb bouse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dion Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2016

keep looking I changed my mind more than a few times over about an 8 month period regarding exactly what I wanted . Dion was both helpful & patient threw out the More

by GTs high country
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dion Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
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