Vic Canever Chevrolet - Service Center

Brought truck in 4 times for same thing My new truck had a clink in the steering brought it in they said nothing was wrong...2nd time they said they fixed it but when I got my truck back it My new truck had a clink in the steering brought it in they said nothing was wrong...2nd time they said they fixed it but when I got my truck back it was worse and the check engine light was on...i talked to the service manager he was nice and said they'd take care of it and they were really sorry...when I brought it back they fixed the check engine light but not the original problem which was the clunk...4th time they replaced a steering shaft with a updated one but It didn't fix the problem still exactly jow it was..i called and was told to leave a message with the service manager so I did and now it's been two days and I've heard nothing back yet More

worst service ever. would give negative stars if I could Took my car in to get Trans work done. When i got it back It started making GRINDING noises that wasn't there before. Took it back and wanted to know Took my car in to get Trans work done. When i got it back It started making GRINDING noises that wasn't there before. Took it back and wanted to know what it was, they called and made up a story about how it was sloshing noise from the Trans fluid. Went to go drive it with Steve Clement the "service manger", heard the grinding noise right out of the parking lot. 6 weeks later we go in there to get an update because we got no phone call. Was told that the Trans technician was backed up so we waited patiently. We had been told it was done for 4 weeks. Got told by the writer that they drained some Trans fluid out. They couldn't find my keys or the repair order. Once they found the keys we test drove it and noise was gone, got told to talk to Steve Clement "the service manger". He didn't know what was going on, told us it was nothing that they did and there's nothing they could do it just makes that noise when you accelerate harder. Then told us it wasn't on them to call us when the car was ready. Told us to have a nice day and walked away. We have a gm car and a gm truck that I need work done on, but why would we go back. Found out Steve Clement is not the manager but an assistant. More

I was an 11/2 from home and my car needed to be serviced. I left my car at Vic Canever on a Sunday and had to rent a car. When I called I spoke with Chris who told me it would be early afternoon before the I left my car at Vic Canever on a Sunday and had to rent a car. When I called I spoke with Chris who told me it would be early afternoon before they could get my car in to be evaluated. Less then an hour later, I received a call from him that they had diagnosed the problem and would get it fixed ASAP. He also went above and beyond in helping me get my rental car returned. If I lived closer, I would definitely use their service department on a regular basis. Thank you! More

I am more than please with my experience at Vic Canever. I am more than please with my experience at Vic Canever. Fast, friendly , honest, reasonable a d reliable . My car was rear ended and needed body wor I am more than please with my experience at Vic Canever. Fast, friendly , honest, reasonable a d reliable . My car was rear ended and needed body work . My loaner car was waiting by the door . My vehicle was done in 3 days . When they called to tell me it was ready I thought they were just updating me on what was going on with my car, but they were telling me it was ready for pick up ! I know my dealership ! I'm vic Canever all the way!! More