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Vic Canever Chevrolet - Service Center

Fenton, MI

4.5
87 Reviews

87 Reviews of Vic Canever Chevrolet - Service Center

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August 13, 2024

Great service. Estimated time for the service was 60 - 90 minutes. Was happily surprised when the car was ready in 15 minutes. More

by lclark2336
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Zajac
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2024 -

Vic Canever Chevrolet responded

Thank you for your wonderful review! I appreciate your feedback about the quick service time at Vic Canever Chevrolet Inc. I'm glad to hear your car was ready much sooner than expected. I look forward to serving you again in the future! Sincerely, Jeff Canever, President, jeffcanever@canever.com

August 13, 2024

Always a pleasant experience. If any issues arise they always take care of them. Buy all my cars from them and use their service. A+ More

by tmartin0809
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Tolbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Minna Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2024 -

Vic Canever Chevrolet responded

Thank you for your kind words! I'm thrilled to hear that you've had such a pleasant experience at Vic Canever Chevrolet Inc. It's fantastic that you trust us for both your vehicle purchases and service needs. I appreciate your loyalty and look forward to continuing to take great care of you in the future! Sincerely, Jeff Canever, President, jeffcanever@canever.com

August 13, 2024

We really appreciated the service we received from our salesman Aaron Martin. He went out of his way to make sure we were satisfied. More

by butternutct
Recommend Dealer
Yes
Employees Worked With
Aaron Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2024 -

Vic Canever Chevrolet responded

Thank you for your kind words! I'm thrilled to hear that you had a great experience with Aaron at Vic Canever Chevrolet Inc. Our team strives to ensure every customer is satisfied, and it's wonderful to know Aaron went above and beyond for you. I look forward to seeing you again soon! Sincerely, Jeff Canever, President, jeffcanever@canever.com

August 13, 2024

Dealing with a radio that cuts out since the original purchase , multiple service calls and still not fixed. Very disappointing. Worst vehicle I have ever owned/leased in my life. Mike More

by MRUHLIG0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Zajac
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2024 -

Vic Canever Chevrolet responded

Thank you for sharing your experience. I understand how frustrating it can be to deal with persistent issues like the radio cutting out. Your feedback is important to me, and I appreciate you bringing this to my attention. Please feel free to reach out directly to Vic Canever Chevrolet Inc, so we can work together towards a resolution. I am committed to ensuring your satisfaction with your vehicle. Sincerely, Jeff Canever, President, jeffcanever@canever.com

August 13, 2024

I had no issues with getting my repair completed at Vic Canever. Scott Metcalfe ordered the part and let me know when it would be available. I made an appointment and they took care of the problem quickl More

by jackie.dziadzio
Recommend Dealer
Yes
Employees Worked With
Scot Metcafe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I did not get her name, but the cashier was super helpful ensuring that my coupon was accepted and processed .
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Aug 14, 2024 -

Vic Canever Chevrolet responded

Thank you, Jackie, for your wonderful review! I'm thrilled to hear that Scott was able to assist you efficiently with your repair at Vic Canever Chevrolet Inc. Providing quick and reliable service is our priority. I look forward to seeing you again in the future! Sincerely, Jeff Canever, President, jeffcanever@canever.com

August 13, 2024

Conversation with Jeff was good. Pleased with our experience with our Yukon being checked out and problems being resolved. More

by elainewidth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Zajac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 14, 2024 -

Vic Canever Chevrolet responded

I appreciate your positive feedback and I am glad to hear that your experience with Vic Canever Chevrolet Inc was satisfactory. I'm pleased that the issues with your Yukon were resolved. I look forward to assisting you again in the future! Sincerely, Jeff Canever, President, jeffcanever@canever.com

August 13, 2024

I have decided not to write a review since required. Pleaser remove from survey in future. More

by richard.szabo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Raske
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2024 -

Vic Canever Chevrolet responded

Thank you for your feedback. I acknowledge your request and understand that you prefer not to participate in surveys in the future. If you have any further concerns or need assistance, please feel free to reach out to me at Vic Canever Chevrolet Inc. I appreciate your input! Sincerely, Jeff Canever, President, jeffcanever@canever.com

August 13, 2024

Great service, finished in a timely fashion. Easy to schedule. Friendly personal . Car completed as stated. More

by irenepi02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Raske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 14, 2024 -

Vic Canever Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience with our team at Vic Canever Chevrolet Inc. It's great to know that our service was timely and that you found scheduling easy. I appreciate your kind words about our friendly staff and I am glad your car was completed as promised. I look forward to assisting you again next time! Sincerely, Jeff Canever, President, jeffcanever@canever.com

August 13, 2024

Always a pleasure to deal with. I wasn't aware at the time I could pay with GM rewards. Thanks again for the quick service. More

by Myke13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Agnone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anne Agnone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Raske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scot Metcafe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Raske
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Aug 14, 2024 -

Vic Canever Chevrolet responded

Thank you so much for your kind words! I'm thrilled to hear that your experience at Vic Canever Chevrolet Inc was positive and that you found our service quick. I'm happy to help you make the most of your GM rewards in the future. I look forward to seeing you again soon! Sincerely, Jeff Canever, President, jeffcanever@canever.com

August 13, 2024

Service was quick and staff was friendly. Service was done in the expected time and I was able to wait in the customer lounge. More

by M_moomey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Raske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 14, 2024 -

Vic Canever Chevrolet responded

Thank you for your wonderful feedback! I'm glad to hear that your service at Vic Canever Chevrolet Inc was quick and that our team made you feel welcome. It's great to know you enjoyed the customer lounge while waiting. I look forward to seeing you again! Sincerely, Jeff Canever, President, jeffcanever@canever.com

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