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Vic Canever Chevrolet - Service Center

Fenton, MI

4.5
84 Reviews

84 Reviews of Vic Canever Chevrolet - Service Center

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August 13, 2024

Great service, finished in a timely fashion. Easy to schedule. Friendly personal . Car completed as stated. More

by irenepi02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Raske
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2024 -

Vic Canever Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience with our team at Vic Canever Chevrolet Inc. It's great to know that our service was timely and that you found scheduling easy. I appreciate your kind words about our friendly staff and I am glad your car was completed as promised. I look forward to assisting you again next time! Sincerely, Jeff Canever, President, jeffcanever@canever.com

August 13, 2024

Always a pleasure to deal with. I wasn't aware at the time I could pay with GM rewards. Thanks again for the quick service. More

by Myke13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Agnone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anne Agnone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Raske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scot Metcafe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Raske
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Aug 14, 2024 -

Vic Canever Chevrolet responded

Thank you so much for your kind words! I'm thrilled to hear that your experience at Vic Canever Chevrolet Inc was positive and that you found our service quick. I'm happy to help you make the most of your GM rewards in the future. I look forward to seeing you again soon! Sincerely, Jeff Canever, President, jeffcanever@canever.com

August 13, 2024

Service was quick and staff was friendly. Service was done in the expected time and I was able to wait in the customer lounge. More

by M_moomey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Raske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 14, 2024 -

Vic Canever Chevrolet responded

Thank you for your wonderful feedback! I'm glad to hear that your service at Vic Canever Chevrolet Inc was quick and that our team made you feel welcome. It's great to know you enjoyed the customer lounge while waiting. I look forward to seeing you again! Sincerely, Jeff Canever, President, jeffcanever@canever.com

August 13, 2024

Always a pleasant experience. If any issues arise they always take care of them. Buy all my cars from them and use their service. A+ More

by tmartin0809
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Tolbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Minna Ramirez
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Aug 14, 2024 -

Vic Canever Chevrolet responded

Thank you for your kind words! I'm thrilled to hear that you've had such a pleasant experience at Vic Canever Chevrolet Inc. It's fantastic that you trust us for both your vehicle purchases and service needs. I appreciate your loyalty and look forward to continuing to take great care of you in the future! Sincerely, Jeff Canever, President, jeffcanever@canever.com

August 13, 2024

Dealing with a radio that cuts out since the original purchase , multiple service calls and still not fixed. Very disappointing. Worst vehicle I have ever owned/leased in my life. Mike More

by MRUHLIG0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Zajac
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 14, 2024 -

Vic Canever Chevrolet responded

Thank you for sharing your experience. I understand how frustrating it can be to deal with persistent issues like the radio cutting out. Your feedback is important to me, and I appreciate you bringing this to my attention. Please feel free to reach out directly to Vic Canever Chevrolet Inc, so we can work together towards a resolution. I am committed to ensuring your satisfaction with your vehicle. Sincerely, Jeff Canever, President, jeffcanever@canever.com

August 13, 2024

They were ready for my appointment and delivered the vehicle back to me on time. More

by john.eck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Raske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 14, 2024 -

Vic Canever Chevrolet responded

Thank you for your wonderful review! I'm glad to hear that we were ready for your appointment and that your vehicle was delivered back to you on time. At Vic Canever Chevrolet Inc, I strive to provide efficient and reliable service. I look forward to seeing you again soon! Sincerely, Jeff Canever, President, jeffcanever@canever.com

August 13, 2024

After getting a flat tire they were able to get me in quickly to replace the tire. thanks! More

by michelle.broadworth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Zajac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Ex
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 14, 2024 -

Vic Canever Chevrolet responded

Thank you for the wonderful review! I'm glad to hear that we could assist you quickly with your flat tire. At Vic Canever Chevrolet Inc, I strive to provide prompt and reliable service. I look forward to seeing you again for any of your automotive needs! Sincerely, Jeff Canever, President, jeffcanever@canever.com

August 13, 2024

I had no issues with getting my repair completed at Vic Canever. Scott Metcalfe ordered the part and let me know when it would be available. I made an appointment and they took care of the problem quickl More

by jackie.dziadzio
Recommend Dealer
Yes
Employees Worked With
Scot Metcafe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I did not get her name, but the cashier was super helpful ensuring that my coupon was accepted and processed .
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Aug 14, 2024 -

Vic Canever Chevrolet responded

Thank you, Jackie, for your wonderful review! I'm thrilled to hear that Scott was able to assist you efficiently with your repair at Vic Canever Chevrolet Inc. Providing quick and reliable service is our priority. I look forward to seeing you again in the future! Sincerely, Jeff Canever, President, jeffcanever@canever.com

June 29, 2024

Everyone was curtious. I needed My truck and they worked expidishusly to get it back to me. More

by jlauker
Recommend Dealer
Yes
Employees Worked With
Jake Raske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2024 -

Vic Canever Chevrolet responded

Thank you for choosing Vic Canever Chevrolet Inc for your truck needs! I appreciate your kind words about our team's efficiency. I'm glad we could get your truck back to you promptly. Please feel free to visit us again for any future vehicle needs! Sincerely, Jeff Canever, President, jeffcanever@canever.com

June 29, 2024

The service was great as usual. Oil change and Josh adjusted my tonto cover for me himself. More

by timothysbadgley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Ex
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Lewis is by far the best salesman I have ever had
Report | Print
Jul 01, 2024 -

Vic Canever Chevrolet responded

Thank you for choosing Vic Canever Chevrolet Inc for your service needs! I'm thrilled to hear you had a great experience, and I'm glad Josh took care of you. I appreciate your positive feedback and look forward to welcoming you back for your next service visit! Sincerely, Jeff Canever, President, jeffcanever@canever.com

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