Back

Vic Canever Chevrolet - Service Center

Fenton, MI

4.5
84 Reviews

84 Reviews of Vic Canever Chevrolet - Service Center

Sort by
August 14, 2024

It has been years and you still get it wrong on who brought the car in. You keep sending me emails when my wife brings her auto in. You try to jam repairs thats not really need. Came in for an oil c More

by pipej440
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I will not put anyone under the bus.
Aug 14, 2024 -

Vic Canever Chevrolet responded

Thank you for sharing your experience with us. I understand your frustrations regarding the communication mix-up and the repairs suggested during your visits. Your feedback is valuable, and we strive to improve our service standards at Vic Canever Chevrolet Inc. I would appreciate the opportunity to discuss your concerns further. Please feel free to reach out to me directly, as we want to regain your trust and ensure that future experiences exceed your expectations. Thank you for being a customer, and I hope to hear from you soon. Sincerely, Jeff Canever, President, jeffcanever@canever.com

August 14, 2024

Outstanding service with friendly employees. I personally felt welcomed as soon as I stepped out my truck. More

by vluna1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anne Agnone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Vic Canever Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that you felt welcomed at Vic Canever Chevrolet Inc from the moment you arrived. Our team takes great pride in providing outstanding service and creating a friendly atmosphere. I look forward to assisting you again soon! Sincerely, Jeff Canever, President, jeffcanever@canever.com

August 14, 2024

I was thoroughly impressed with VicCanever’s body shop. The whole process was smooth and painless. Even though it took a 6 weeks to get my car back because of a supply issue, they tried as hard as they cou More

by jhoch22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Vic Canever Chevrolet responded

Thank you so much for your wonderful review! We at Vic Canever Chevrolet Inc are thrilled to hear that you were impressed with our body shop and that the process was smooth for you. I appreciate your understanding regarding the supply issue, and it's great to know our team worked hard to get your car back to you as soon as possible. I look forward to serving you again in the future! Sincerely, Jeff Canever, President, jeffcanever@canever.com

August 14, 2024

Five Star Dealership ***** That is all I have to say. Thank You Have a good day. More

by bp195417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Raske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Zajac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Vic Canever Chevrolet responded

Thank you so much for your fantastic review! We at Vic Canever Chevrolet greatly appreciate your support and are thrilled to hear you had a great experience. We look forward to seeing you again soon! Have a wonderful day! Sincerely, Jeff Canever, President, jeffcanever@canever.com

August 14, 2024

Very courteous friendly, helpful and caring. He goes out of his way to please, seems very genuine! More

by janet681
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Ex
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Vic Canever Chevrolet responded

Thank you for your wonderful review, Janet! We truly appreciate your kind words and are thrilled to hear that you found our team to be courteous, friendly, and genuinely caring. It's our goal at Vic Canever Chevrolet Inc. to provide outstanding service. We look forward to welcoming you back for your next visit! Sincerely, Jeff Canever, President, jeffcanever@canever.com

August 14, 2024

The salesman is very good Always answers all my questions. The service department is very efficient More

by jackieraeme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Ex
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Vic Canever Chevrolet responded

Thank you for your kind words! I'm thrilled to hear that our salesman was able to assist you effectively and that you had a positive experience with our service department. At Vic Canever Chevrolet Inc, I strive to provide excellent service and support. I look forward to seeing you again! Sincerely, Jeff Canever, President, jeffcanever@canever.com

August 13, 2024

Jeff was amazing. He carried the mats to my car and even out them in and disposed if the boxes! He was super friendly and helpful! Would definitely recommend! More

by pam070463
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Zajac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Vic Canever Chevrolet responded

Thank you for your fantastic review! I'm thrilled to hear that Jeff provided you with such excellent service at Vic Canever Chevrolet Inc. It's great to know he went the extra mile to make your experience enjoyable. I appreciate your recommendation and look forward to serving you again in the future! Sincerely, Jeff Canever, President, jeffcanever@canever.com

August 13, 2024

Great service. Estimated time for the service was 60 - 90 minutes. Was happily surprised when the car was ready in 15 minutes. More

by lclark2336
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Zajac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Vic Canever Chevrolet responded

Thank you for your wonderful review! I appreciate your feedback about the quick service time at Vic Canever Chevrolet Inc. I'm glad to hear your car was ready much sooner than expected. I look forward to serving you again in the future! Sincerely, Jeff Canever, President, jeffcanever@canever.com

August 13, 2024

We really appreciated the service we received from our salesman Aaron Martin. He went out of his way to make sure we were satisfied. More

by butternutct
Recommend Dealer
Yes
Employees Worked With
Aaron Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Vic Canever Chevrolet responded

Thank you for your kind words! I'm thrilled to hear that you had a great experience with Aaron at Vic Canever Chevrolet Inc. Our team strives to ensure every customer is satisfied, and it's wonderful to know Aaron went above and beyond for you. I look forward to seeing you again soon! Sincerely, Jeff Canever, President, jeffcanever@canever.com

August 13, 2024

Conversation with Jeff was good. Pleased with our experience with our Yukon being checked out and problems being resolved. More

by elainewidth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Zajac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Vic Canever Chevrolet responded

I appreciate your positive feedback and I am glad to hear that your experience with Vic Canever Chevrolet Inc was satisfactory. I'm pleased that the issues with your Yukon were resolved. I look forward to assisting you again in the future! Sincerely, Jeff Canever, President, jeffcanever@canever.com

...
4
...