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Vic Canever Chevrolet - Service Center

Fenton, MI

4.5
87 Reviews

87 Reviews of Vic Canever Chevrolet - Service Center

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August 17, 2024

It seems that I’m having to return multiple times for the same issue. It just never gets completely resolved. This bothers me! More

by PAMNAGY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Zajac
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2024 -

Vic Canever Chevrolet responded

Thank you for sharing your experience with us. I understand how frustrating it can be to repeatedly address the same issue. Your feedback is important, and I encourage you to reach out to me directly so we can work towards a resolution together. I appreciate your patience and value your business. Sincerely, Jeff Canever, President, jeffcanever@canever.com

August 16, 2024

the Canever team always does a great job on what every your in the store for. More

by Scotthouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Kinsman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Tolbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Raske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Purdy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Bonner
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Aug 19, 2024 -

Vic Canever Chevrolet responded

Thank you so much for your kind words! I truly appreciate your feedback and I am thrilled to hear that the Canever team consistently provides great service. It's always our goal at Vic Canever Chevrolet Inc. to ensure a positive experience for every customer. I look forward to seeing you again soon! Sincerely, Jeff Canever, President, jeffcanever@canever.com

August 16, 2024

The Rob and Team was amazing. They helped deliver my Z06 on short notice for date night and even stayed late to make it happen. The dealership is focus on service and you are trea More

by John Mesko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Momot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Daliege and Chris Bonner, Brian Lawrence
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Aug 19, 2024 -

Vic Canever Chevrolet responded

Thank you so much for your wonderful review, John! I'm thrilled to hear that Rob and our team at Vic Canever Chevrolet Inc were able to deliver your Z06 on short notice for your special night. I always strive to provide exceptional service and make our customers feel like family. Your support means a lot to me! I look forward to seeing you again soon and appreciate you sharing your experience! Sincerely, Jeff Canever, President, jeffcanever@canever.com

August 16, 2024

Too notch service department and dealership experience! I would highly recommend Vic Canever to anyone! More

by dfgolec69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Ex
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2024 -

Vic Canever Chevrolet responded

Thank you so much for your kind words! I'm thrilled to hear that you had a top-notch experience at Vic Canever Chevrolet Inc. Your recommendation truly means a lot to me. I look forward to seeing you again soon! Sincerely, Jeff Canever, President, jeffcanever@canever.com

August 16, 2024

Jeff Zajac was very professional and pleasant to deal with. Was a good service experience. More

by fatstickman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Zajac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2024 -

Vic Canever Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that you had a positive service experience with us at Vic Canever Chevrolet Inc. Your kind words about our professional team mean a lot. I look forward to seeing you again soon! Sincerely, Jeff Canever, President, jeffcanever@canever.com

August 15, 2024

Great service! Kind and helpful staff. Vehicle was fixed on time. I highly recommend this dealership! More

by sjwillett22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Zajac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2024 -

Vic Canever Chevrolet responded

Thank you for the wonderful feedback! We truly appreciate your kind words about the service you received at Vic Canever Chevrolet Inc. It’s great to hear that our staff was helpful and that your vehicle was fixed on time. We look forward to serving you again in the future and appreciate your recommendation! Sincerely, Jeff Canever, President, jeffcanever@canever.com

August 15, 2024

Polite, prompt with service ,keeps customer well informed ,mechanics very knowledgeable. Pleased we were able to talk with mechanic as well as saw the video of our service. Very helpful More

by gljlnwbry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Zajac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2024 -

Vic Canever Chevrolet responded

Thank you so much for your kind words! We truly appreciate your feedback and are delighted to hear that you were pleased with the service at Vic Canever Chevrolet Inc. It’s great to know that our mechanics were able to assist you and that you found the video helpful. We look forward to seeing you again for your next service! Sincerely, Jeff Canever, President, jeffcanever@canever.com

August 15, 2024

I have always had a very good experience with Vic Canever in both the sales and service department More

by MARIEANDJEFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Autumn Brinker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scot Metcafe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2024 -

Vic Canever Chevrolet responded

Thank you for your kind words! We appreciate your continued support of Vic Canever Chevrolet Inc. It's great to hear that you've had positive experiences with both our sales and service departments. We look forward to serving you again in the future! Sincerely, Jeff Canever, President, jeffcanever@canever.com

August 15, 2024

Over charged for oil change. Two hours with appointment is crazy. Won’t be back! More

by bmlake10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Ex
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2024 -

Vic Canever Chevrolet responded

Thank you for sharing your feedback with us. I understand your concerns regarding your oil change experience at Vic Canever Chevrolet Inc. We strive to provide timely service, and it’s disappointing to hear that we didn’t meet your expectations. If you'd like to discuss this further, please don't hesitate to reach out to me directly. Your feedback is valuable, and I appreciate you bringing this to my attention. Sincerely, Jeff Canever, President, jeffcanever@canever.com

August 15, 2024

Hey Josh ex is a great guy. I've dealt with him the last two visits and he is always so fun to deal with. Keep him around. More

by Isabel Schaenzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Ex
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2024 -

Vic Canever Chevrolet responded

Thank you for your wonderful feedback! We're so glad to hear that you had a great experience with Josh during your visits to Vic Canever Chevrolet Inc. It's always our goal to provide a fun and enjoyable atmosphere. We appreciate your support and look forward to seeing you again soon! Sincerely, Jeff Canever, President, jeffcanever@canever.com

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