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Vic Canever Chevrolet - Service Center

Fenton, MI

4.5
87 Reviews

87 Reviews of Vic Canever Chevrolet - Service Center

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August 22, 2024

I was apprehensive to use Vic Canever for a body shop repair due to quality issues on repairs of two previous vehicles (one of which was never resolved), but was assured last year after the purchase of m More

by Allan
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Ex
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Vic Canever Chevrolet responded

Thank you for taking the time to share your experience with us. I genuinely appreciate your feedback regarding your recent body shop repair at Vic Canever Chevrolet Inc. I understand your disappointment with the misalignment of the headlight and the damage to your aftermarket accessory. It’s concerning to hear that we did not meet your expectations. I want to encourage you to reach out to me directly, as we’re committed to addressing your concerns and helping you find a resolution. Your satisfaction is important to us, and I hope we can regain your trust in the future. Sincerely, Jeff Canever, President, jeffcanever@canever.com

August 21, 2024

The staff is always courteous and willing to listen to your description of a vehicle problem and more importantly a good knowledge of what the problem is. More

by HENRYGP9760
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Zajac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Vic Canever Chevrolet responded

Thank you for your fantastic review! I'm thrilled to hear that you found our staff at Vic Canever Chevrolet Inc courteous and knowledgeable. It's our priority to listen to our customers and address their vehicle concerns effectively. I appreciate your feedback and look forward to assisting you again in the future! Sincerely, Jeff Canever, President, jeffcanever@canever.com

August 20, 2024

Vic Canever service is always excellent. Repairs and maintenance are complete and done right the first time. More

by Tom R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Raske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Vic Canever Chevrolet responded

Thank you for your kind words! I truly appreciate your recognition of our service at Vic Canever Chevrolet Inc. It's great to hear that your repairs and maintenance have been completed to your satisfaction. I look forward to seeing you again for your future automotive needs! Sincerely, Jeff Canever, President, jeffcanever@canever.com

August 19, 2024

Easy service, only took a little longer than planned. Words word words word words word More

by Thatguy456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Zajac
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Vic Canever Chevrolet responded

Thank you for your review! I appreciate your feedback regarding your service experience at Vic Canever Chevrolet Inc. I'm glad to hear it was easy, and I strive to make every visit smooth. I look forward to serving you again in the future! Sincerely, Jeff Canever, President, jeffcanever@canever.com

August 19, 2024

Great people to deal with every time. Friendly staff. Making the appointment was a breeze! More

by goodwrenchj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Ex
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scot Metcafe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Savannah Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Vic Canever Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that you found our team at Vic Canever Chevrolet Inc to be friendly and that scheduling your appointment was easy. I appreciate your kind words and look forward to seeing you again soon! Sincerely, Jeff Canever, President, jeffcanever@canever.com

August 19, 2024

Great customer service. Done quickly and we are very happy. Service and customer service was great. More

by elainewidth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Zajac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Vic Canever Chevrolet responded

Thank you for your wonderful review! I truly appreciate your kind words about the customer service at Vic Canever Chevrolet Inc. I'm thrilled to hear that you had a quick and satisfying experience. I look forward to assisting you again in the future! Sincerely, Jeff Canever, President, jeffcanever@canever.com

August 19, 2024

I want to thank the service team for finally getting my heated steering wheel before winter. Thanks Again More

by SHANE58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scot Metcafe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Mentzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Vic Canever Chevrolet responded

Thank you for your wonderful feedback! I'm thrilled to hear that our service team at Vic Canever Chevrolet Inc was able to get your heated steering wheel in time for winter. I appreciate your support and look forward to serving you again! Sincerely, Jeff Canever, President, jeffcanever@canever.com

August 19, 2024

The service team is great. Got what i needed to have done in a timely manner. More

by slinn09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Ex
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Vic Canever Chevrolet responded

Thank you for your kind words! I'm thrilled to hear that you had a positive experience with our service team at Vic Canever Chevrolet Inc and that we were able to assist you in a timely manner. I look forward to serving you again in the future! Sincerely, Jeff Canever, President, jeffcanever@canever.com

August 19, 2024

Have been coming to this dealership for years. Always efficient, courteous and excellent service. Outstanding! More

by jenge2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Agnone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anne Agnone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Autumn Brinker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Raske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Zajac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Ex
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scot Metcafe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Savannah Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Vic Canever Chevrolet responded

Thank you for your wonderful review! I truly appreciate your loyalty to Vic Canever Chevrolet Inc over the years. It's great to hear that you've consistently received efficient and courteous service. I look forward to serving you again in the future! Sincerely, Jeff Canever, President, jeffcanever@canever.com

August 18, 2024

Have been dealing with sales and service since the 1980's and see no reason to go anywhere else. Shout out to Jake and Mark Crane. Thank YOU both. More

by LORENE1943
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Raske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Vic Canever Chevrolet responded

Thank you for your wonderful review! I truly appreciate your loyalty to Vic Canever Chevrolet Inc since the 1980s. It’s fantastic to hear that you’ve had great experiences with our sales and service teams, especially with Jake and Mark. I look forward to serving you for many more years to come! Sincerely, Jeff Canever, President, jeffcanever@canever.com

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